Compare Cisco Secure Email vs. TitanHQ SpamTitan

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Most Helpful Review
Find out what your peers are saying about Proofpoint, Cisco, Fortinet and others in Email Security. Updated: May 2021.
512,221 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."

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"The solution is not hard to manage.""I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers."

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Cons
"The reporting functionality needs to be improved.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."

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"The solution is very slow, it crashes and we have difficulties getting emails.""The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"

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Pricing and Cost Advice
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.""In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.""The licensing was all transferred.""Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service.""Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco.""There are additional fees for adding features."

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"The price of this solution is low. When you do purchase everything is included in the licensing cost.""We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."

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Questions from the Community
Top Answer: The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.
Top Answer: With respect to transferring policies and licenses, Smart Licensing has really improved the overall licensing model for Cisco. We've been really happy with Smart Licensing. There are additional fees… more »
Top Answer: The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky. Generally speaking, it is just dated, and I know that they're working… more »
Top Answer: The solution is not hard to manage.
Top Answer: The price of this solution is low. When you do purchase everything is included in the licensing cost.
Top Answer: The solution is very slow, it crashes and we have difficulties getting emails. In an upcoming release, I would like to see a cloud version of the solution.
Ranking
2nd
out of 52 in Email Security
Views
11,131
Comparisons
6,836
Reviews
9
Average Words per Review
1,623
Rating
9.0
21st
out of 52 in Email Security
Views
388
Comparisons
335
Reviews
1
Average Words per Review
259
Rating
6.0
Popular Comparisons
Also Known As
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
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Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

SpamTitan blocks spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

Offer
Learn more about Cisco Secure Email
Learn more about TitanHQ SpamTitan
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Top Industries
REVIEWERS
Energy/Utilities Company21%
Retailer16%
Manufacturing Company11%
Financial Services Firm11%
VISITORS READING REVIEWS
Comms Service Provider32%
Computer Software Company21%
Financial Services Firm5%
Government5%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider24%
Energy/Utilities Company9%
Government7%
Company Size
REVIEWERS
Small Business35%
Midsize Enterprise23%
Large Enterprise42%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise29%
Large Enterprise66%
No Data Available
Find out what your peers are saying about Proofpoint, Cisco, Fortinet and others in Email Security. Updated: May 2021.
512,221 professionals have used our research since 2012.

Cisco Secure Email is ranked 2nd in Email Security with 9 reviews while TitanHQ SpamTitan is ranked 21st in Email Security with 2 reviews. Cisco Secure Email is rated 9.0, while TitanHQ SpamTitan is rated 7.6. The top reviewer of Cisco Secure Email writes "Stops the vast majority of email from getting in, across our multiple email domains". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Seamless email categorization, powerful antivirus scan engines, and reliable". Cisco Secure Email is most compared with Fortinet FortiMail, FireEye Email Security, Proofpoint Email Protection, Cisco Secure Email Cloud Mailbox and Barracuda Email Security Gateway, whereas TitanHQ SpamTitan is most compared with Barracuda Essentials, Fortinet FortiMail, Proofpoint Email Protection, IRONSCALES and Microsoft Exchange Online Protection.

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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.