We performed a comparison between Cisco Secure Endpoint and Code42 Incydr based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"Ability to get forensics details and also memory exfiltration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product detects and blocks threats and is more proactive than firewalls."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The most valuable feature is the analysis, because of the beta structure."
"It is stable and scalable."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The solution's integration capabilities are excellent. It's one of the best features."
"I am really satisfied with the technical support."
"The console feature gives a centralized management of what's going on, and if something happens, it gives you an alert. So, that's the most important feature for me."
"It has quite a bit of flexibility in configuring backup sets."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"Risk factors can be adjusted for all intricate details."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"Low system overhead, setting retention policies, ease of use"
"The only minor concern is occasional interference with desired programs."
"We find the solution to be a bit expensive."
"The SIEM could be improved."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Logging could be better in terms of sending more logs to Cisco Firepower or Cisco ASA. That's an area where it could be made better."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"On the firewall level, they were lagging a little bit behind, but they are running up again. I have full trust in the new 3000 series of firewalls where we would also be able to look more into the traffic that we're monitoring and get more security layers in our services. That would definitely be a big step."
"The pricing policy could be more competitive, similar to Cisco's offerings."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"One of the things that Cisco Secure Endpoint really needs is that it's not just Secure Endpoint, it's a point product, and I think we really need to move into solution-based selling, designing, and architecting. So that we're not worried about putting things on endpoints and selling 'x' amount of endpoints, but to provide a solution that covers all of the remote access and sell them as solutions that cover multiple things."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"It could be improved in connection with artificial intelligence and IoT."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"There doesn't seem to be any feature that is lacking."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"What I think could be improved is how I get support."
"Reporting could use an overhaul. It is very limited."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"Java, please get rid of Java."
"The application, written in Java, required far more system resources on a Client than other solutions."
Cisco Secure Endpoint is ranked 9th in Endpoint Detection and Response (EDR) with 43 reviews while Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews. Cisco Secure Endpoint is rated 8.6, while Code42 Incydr is rated 9.0. The top reviewer of Cisco Secure Endpoint writes "Single dashboard management, quick infrastructure threat detection, and high level support". On the other hand, the top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Cisco Umbrella, whereas Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Morphisec and Backup and Restore for SharePoint & Microsoft Office 365. See our Cisco Secure Endpoint vs. Code42 Incydr report.
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