We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The most valuable feature is signature-based malware detection."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The most valuable feature is the support for email."
"Overall, I think that it's very interesting."
"Endpoint can give you the full details about how the attacker moved into and through your system. That description shows you each and every step up to the cabinet-level."
"We're very satisfied with Trend Micro support."
"Very good interface."
"The solution enables all the development and technical team members to work from home while, at the same time, ensuring the security of the work environment."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The GUI needs improvement, it's not good."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The technical support is very slow."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"Integration and support could be improved."
"To improve Trend Micro Endpoint Encryption, the user interface could be somewhat more friendly. It is already friendly, but it can not be approached through to the exact issue and just to give you the full detail of each and every port graphically."
"We would like to see a wider, better dashboard for the purposes of monitoring the users of the Trend Micro software."
"In terms of what must be improved, I would say the support, the next feature, and the road map. I think all these must be improved, but the important thing to improve is the support."
"It would be great if this solution had support for file integrity monitoring."
"I would like to see more integration. Good cloud-based solutions need to be arrayed. I'd like to see better integration with administrative tools as well as Active Directory integration."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"One of the reasons we decided to go with Trend Micro Endpoint Security is because of its cost effectiveness."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Trend Micro Endpoint Encryption, a full disk, file encryption and data protection that ensures data privacy by encrypting data stored on your endpoints - including PCs, Macintoshes, DVDs, and USB drives, which can easily be lost or stolen. Trend Micro Endpoint Encryption provides the data security with full disk encryption, folder and file encryption, and removable media encryption. It protects data at rest with full disk encryption software, automates data management with self-encrypting hard drives, encrypt data in specific files, shared folders, removable media and set granular policies for device control and data management. A single, well-integrated management console allows to manage the users using the same interface for endpoint protection and other Trend Micro security products. Deploying Trend Micro Endpoint Encryption helps ensure that your data will continue to be protected as your mobile computing devices and organizational needs change.
Cisco Secure Endpoint is ranked 4th in Endpoint Protection for Business (EPP) with 14 reviews while Trend Micro Endpoint Encryption is ranked 5th in Endpoint Encryption with 6 reviews. Cisco Secure Endpoint is rated 8.8, while Trend Micro Endpoint Encryption is rated 8.0. The top reviewer of Cisco Secure Endpoint writes "We have gained more visibility into what's going on because it detects a lot of threats". On the other hand, the top reviewer of Trend Micro Endpoint Encryption writes "Offers a full path and full description of any compromise to the system that shows you each and every step up to the cabinet-level". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Carbon Black CB Defense and Cortex XDR by Palo Alto Networks, whereas Trend Micro Endpoint Encryption is most compared with Microsoft BitLocker, Carbon Black CB Defense, Symantec Endpoint Encryption, Sophos SafeGuard and McAfee Complete Data Protection.
We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.