Cisco TelePresence vs Google Hangouts comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco TelePresence and Google Hangouts based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco TelePresence vs. Google Hangouts Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The configuration is a valuable.""TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money.""It was stable. So, I would rate the stability a ten out of ten.""Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity.""The SpeakerTrack feature is the most valuable feature.""The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary.""PresenterTrack cameras improve the meeting experience.""We have a dual screen option to enable video and content sharing."

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"I find it valuable that Google Hangouts is a lightweight tool that doesn't take up a lot of memory and doesn't require a lot of resources.""The solution is easy to use and navigate.""Stable communication tool with a good history feature and very easy installation.""The ease of navigation is good, as we can easily share data and screens.""The solution is extremely stable.""Google Hangouts is easy to use and has good performance.""Communication platform that's effective in project planning, project status communication, and virtual meetings. Setting it up is straightforward.""It has efficient recording features."

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Cons
"The calling features can be improved.""MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability.""The price of Cisco TelePresence overall should be reduced.""I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added.""I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy.""The tool is expensive."

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"I would like to have a whiteboard feature, where I can draw a sketch or diagram and show it to the people in the meeting.""There should be more space for multiple users at a time so that multiple people can connect, can share, and even transfer control to another colleague, employer, student, etc.""One area where I see room for improvement in Google Hangout is the voice quality during meetings.""I would like to see support for showing virtual backgrounds.""Google Hangouts is not good enough to be used in a professional environment or for some official work, especially when compared to a product like Microsoft Teams.""We don’t have any complaints.""The way it works with anonymous users should be improved. That could be strengthened to let anonymous users do more.""The product was quite unstable during the COVID-19 pandemic, especially when we shared our screens, as it often resulted in a black screen."

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Pricing and Cost Advice
  • "Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
  • "I will rate the tool's pricing an eight out of ten."
  • "The pricing is expensive, therefore I rate it an eight out of ten."
  • "We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."
  • More Cisco TelePresence Pricing and Cost Advice →

  • "The screen-sharing feature is the most valuable feature."
  • "We are using the free version of Google Hangouts."
  • "This solution is available for free with the opening of a Google account."
  • "There is an annual subscription to use this solution."
  • "We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
  • "I pay $6 per user per month for Gmail, Google Drive, and Google Hangouts."
  • "I believe my company has a yearly license for Google Hangouts, but I'm not sure because this is a corporate account, so I don't have the details."
  • "I use the free version of the solution."
  • More Google Hangouts Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It was stable. So, I would rate the stability a ten out of ten.
    Top Answer:There can be some features to enhance the collaboration. For example, with 50 participants using physical devices, some might want to join from other software like Teams, Link, or Skype. That wasn't… more »
    Top Answer:Overall, I would rate the solution a seven out of ten.
    Top Answer:The most valuable features of the solution are its ability to allow the sharing of screens and the way it allows a user to take control of another system.
    Top Answer:There is a need to make certain payments towards the licensing costs attached to the product and some other tools that are included in the suite offered by Google. Google Hangouts alone as a product… more »
    Top Answer:Google Hangouts is not good enough to be used in a professional environment or for some official work, especially when compared to a product like Microsoft Teams. The aforementioned area can be… more »
    Ranking
    9th
    out of 62 in Virtual Meetings
    Views
    1,077
    Comparisons
    601
    Reviews
    5
    Average Words per Review
    340
    Rating
    7.6
    6th
    out of 62 in Virtual Meetings
    Views
    2,415
    Comparisons
    188
    Reviews
    36
    Average Words per Review
    366
    Rating
    8.3
    Comparisons
    Also Known As
    TelePresence
    Learn More
    Overview
    Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

    Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

    Sample Customers
    Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Government12%
    Computer Software Company11%
    Financial Services Firm10%
    University9%
    REVIEWERS
    Computer Software Company15%
    Marketing Services Firm12%
    University9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Educational Organization96%
    Computer Software Company1%
    Financial Services Firm0%
    University0%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise11%
    Large Enterprise67%
    REVIEWERS
    Small Business44%
    Midsize Enterprise26%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business1%
    Midsize Enterprise96%
    Large Enterprise3%
    Buyer's Guide
    Cisco TelePresence vs. Google Hangouts
    March 2024
    Find out what your peers are saying about Cisco TelePresence vs. Google Hangouts and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Cisco TelePresence is ranked 9th in Virtual Meetings with 7 reviews while Google Hangouts is ranked 6th in Virtual Meetings with 51 reviews. Cisco TelePresence is rated 8.0, while Google Hangouts is rated 8.2. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of Google Hangouts writes "A tool for personal use with good screen-sharing capabilities". Cisco TelePresence is most compared with Zoom, Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Google Hangouts is most compared with Zoom. See our Cisco TelePresence vs. Google Hangouts report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.