Compare Cisco UCS Director vs. ServiceNow IT Operations Management

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Most Helpful Review
Use ServiceNow IT Operations Management? Share your opinion.
Find out what your peers are saying about Cisco UCS Director vs. ServiceNow IT Operations Management and other solutions. Updated: January 2021.
455,962 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"UCS director enables us to be more productive and more agile, and also more self-sufficient because we don't have to depend on anybody else.""A product that really aids in systems management without complexity.""This is a user-friendly solution that is very good and easy to use.""The most valuable feature of this solution is the fabric sharing.""I can manage multiple workloads whether it's on AWS, Azure, or on-premises. They can be managed by using the UCS Director."

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"The asset management tools are very valuable.""It is a product that is familiar for a lot of users.""The Discovery feature is the most valuable. I only use the Discovery and Service Mapping features. I am using the minor subscription called ITOM Visibility, which includes the Discovery and Service Mapping features. It is easy to understand and easy to use. It has a lot of documentation. You can find a lot of help online, which helps me in finding what I need in a rapid way. You can find videos on YouTube channels and a lot of stuff and information in the online community."

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Cons
"Simplifying the user interface would go a long way to making it more usable.""The product could allow more programmatic opportunities through better development of the API.""I would like to see more integration with other solutions.""We cannot depend on this solution to manage all of the data center's infrastructure.""Normally, UCS Director is used primarily for orchestration, but when we look at a non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems."

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"The pricing is high.""There are not enough apps in the app store to expand functionality. There should be more made available.""The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."

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Pricing and Cost Advice
"The cost of this solution is significant."

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"The pricing is high and may be excluding the small to medium-sized enterprise businesses.""It has different subscription models."

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Questions from the Community
Top Answer: I can manage multiple workloads whether it's on AWS, Azure, or on-premises. They can be managed by using the UCS Director.
Top Answer: I would like to see more flexibility when it comes to managing other stacks, like VMware virtualization.
Top Answer: The typical use case is for web services. It is integrated with our database.
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Ranking
6th
out of 71 in Cloud Management
Views
2,050
Comparisons
1,583
Reviews
6
Average Words per Review
534
Rating
7.5
21st
out of 71 in Cloud Management
Views
211
Comparisons
161
Reviews
2
Average Words per Review
562
Rating
7.5
Popular Comparisons
Also Known As
ServiceNow ITOM
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Cisco
ServiceNow
Overview

Cisco UCS Director enables automated delivery of physical and virtual data center resources, empowering data centers to move at the speed of business.

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.
Deliver high-performance business services with visibility and AIOps.

Offer
Learn more about Cisco UCS Director
Learn more about ServiceNow IT Operations Management
Sample Customers
Entel, Data#3, Cegal, NESIC, LightEdgeservicenow, TransAlta, NATS, Symantec
Top Industries
VISITORS READING REVIEWS
Comms Service Provider52%
Computer Software Company18%
Wholesaler/Distributor3%
Insurance Company3%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company16%
Energy/Utilities Company13%
Financial Services Firm9%
Company Size
REVIEWERS
Small Business14%
Midsize Enterprise14%
Large Enterprise71%
No Data Available
Find out what your peers are saying about Cisco UCS Director vs. ServiceNow IT Operations Management and other solutions. Updated: January 2021.
455,962 professionals have used our research since 2012.

Cisco UCS Director is ranked 6th in Cloud Management with 6 reviews while ServiceNow IT Operations Management is ranked 21st in Cloud Management with 2 reviews. Cisco UCS Director is rated 7.6, while ServiceNow IT Operations Management is rated 7.6. The top reviewer of Cisco UCS Director writes "Brings agility to our organization, allowing for better manageability and faster deployment". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "Ease-of-use, service style, and popularity make this an attractive choice marred by high cost". Cisco UCS Director is most compared with Cisco Intersight, VMware vRealize Automation (vRA), Cisco CloudCenter, VMware vRealize Operations (vROps) and vCloud Director, whereas ServiceNow IT Operations Management is most compared with OpsRamp and HPE OneView. See our Cisco UCS Director vs. ServiceNow IT Operations Management report.

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