Cisco Umbrella vs Cloudflare DNS comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 1, 2023

We compared Cisco Umbrella and Cloudflare DNS across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Cisco Umbrella is highly regarded for its seamless integration with existing infrastructure, extensive range of security features, and ability to centrally manage security. Cloudflare DNS excels in terms of performance and ease of registering domains. Users also like the solution's caching capabilities and API functionality.

  • Room for Improvement: Cisco Umbrella could enhance security by adding a transferring proxy feature and improving its Linux agent for Linux-based companies. Cloudflare DNS could improve API integration and dashboard analytics.

  • Ease of Deployment: Based on the feedback, Cisco Umbrella has a simple and user-friendly initial setup that can be completed quickly in around 30 minutes. Setting up Cloudflare DNS setup is also straightforward, but it may require more time, ranging from a few hours to a maximum of two weeks for inexperienced users. 

  • Service and Support: Customers have praised Cisco Umbrella's support, describing it as excellent and superior to the customer service of other vendors. Most Cloudflare DNS customers perceive the support as dependable, although some feel that it could benefit from better responsiveness and more accurate responses.

  • Pricing: The cost of Cisco Umbrella differs based on the specific needs and approach of the customer, with flexible pricing and transparent charges. It is seen as reasonable and competitive by some, but a few perceive it as costly. Cloudflare DNS provides most of its core features at no cost, but customers can pay for additional services. Users consider the pricing for Cloudflare DNS to be minimal compared to other products.

  • ROI: Cisco Umbrella has proven to be a valuable investment by addressing maintenance concerns, reducing expenses associated with hardware updates, and effectively thwarting threats. It offers enhanced visibility and aids in remediation efforts. Quantifying the return on investment for Cloudflare DNS is difficult because it's challenging to estimate the potential financial impact of attacks.

Comparison Results: Cisco Umbrella integrates well with infrastructure and offers comprehensive security features, whereas Cloudflare DNS prioritizes speed, privacy, and global reach. Both products have user-friendly setups. Cisco Umbrella allows for easy deployment across multiple locations, while Cloudflare DNS can be set up quickly within a few hours. Cisco Umbrella could offer better Linux compatibility, while CloudFlare DNS should improve its dashboard analytics and API integration. 

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.""The solution is stable."

More Lookout Pros →

"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing.""The solution is extremely stable. It has excellent performance.""One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers.""It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet.""The weekly reportings are great. The investigation is super and the application management is equally great.""​They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. ​​""Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism.""It blocks malicious DNS queries daily which is very beneficial."

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"The most valuable feature of Cloudflare DNS is security.""The most valuable feature of Cloudflare DNS is its global reach and it is always evolving.""Cloudflare DNS is widely used, and it's good for websites. If we use Cloudflare DNS and update one record, it updates in their office instantly.""The solution automatically detects and responds to certain types of traffic based on geolocation.""It is a stable solution. I rate the stability a ten out of ten...I rate the scalability a ten out of ten.""The most valuable features of the solution are performance and security.""Its ease of integration with Office 365 and the fact that it's a good product compared to what I had before""Even when there is a high load on our servers, Cloudflare is able to cache the data and serve it to users, ensuring they can still access the website."

More Cloudflare DNS Pros →

Cons
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"

More Lookout Cons →

"The pricing could be improved.""We would like to see the enhancements made to the EDR, as we see features that are running endpoint management.""It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available.""We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run.""Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform.""The locks and management could be better. The product is fairly new, and it may take some time to get all the features up and running.""The pricing could always be a little bit better.""Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."

More Cisco Umbrella Cons →

"An integrated SSO feature would be useful for Cloudflare DNS.""The analytics, basically the dashboard, doesn't have much to it.""We have noticed multiple instances where Cloudflare falsely indicates that our servers are down, even when there is no actual load on them. This makes it challenging for us to identify the exact issue.""Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements.""I believe they currently have this feature, but there will most likely be integration with APIs so we can control some features through API.""Cloudflare should add more documentation and pricing to the cloud version.""The documentation could improve for Cloudflare DNS.""Cloudflare doesn't have a reverse lookup. We can only do a DNS lookup to get the IP address from the hostname. It doesn't work if you want to look up the hostname from an IPA address."

More Cloudflare DNS Cons →

Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "​The pricing is fair."
  • "You can request an evaluation license​."
  • "It needs a better price point."
  • "The product is pricey compared to Cisco Firepower."
  • "The price could be lower."
  • "There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
  • "Our costs were negotiated, and they are okay."
  • "Our licensing fees are on a yearly basis."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "That is one of the great features. I was able to access the majority of the features and services for free."
  • "When you compare Cloudflare DNS to other solutions, such as Akamai, the price is reasonable."
  • "The price of the solution is expensive."
  • "We are using the free version."
  • "The pricing depends on the usage, but the cheapest would be around 5,000 USD a month."
  • "The product's pricing is minimal compared to other products."
  • "A free version of the solution is available."
  • "We are using the free tier of the solution."
  • More Cloudflare DNS Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native… more »
    Top Answer:Cisco Umbrella is easy to monitor, manage, and deploy.
    Top Answer:Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service… more »
    Top Answer:The most valuable features of the solution are performance and security.
    Comparisons
    Also Known As
    CipherCloud
    OpenDNS
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.

    Powering over 38% of managed DNS domains, Cloudflare runs one of the largest authoritative DNS networks in the world. With an average of a few milliseconds query speed, we have the fastest performance of any managed DNS provider. DNS updates happen within seconds, making DNS propagation delays a thing of the past.

    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    GoDaddy, Nasdaq, Zendesk, DigitalOcean, OK Cupid, Cisco, Udacity, LogMeIn, Library of Congress
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm10%
    Manufacturing Company10%
    Government7%
    REVIEWERS
    Financial Services Firm14%
    Comms Service Provider11%
    Computer Software Company9%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Educational Organization16%
    Financial Services Firm8%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider20%
    Healthcare Company10%
    Retailer10%
    VISITORS READING REVIEWS
    Comms Service Provider16%
    Computer Software Company15%
    Media Company8%
    Government6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business38%
    Midsize Enterprise23%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise26%
    Large Enterprise55%
    REVIEWERS
    Small Business29%
    Midsize Enterprise14%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    Buyer's Guide
    Secure Web Gateways (SWG)
    March 2024
    Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG). Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Cloudflare DNS is ranked 1st in Managed DNS with 13 reviews. Cisco Umbrella is rated 8.8, while Cloudflare DNS is rated 8.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Cloudflare DNS writes "A tool that offers good performance that needs to improve in areas like assessment and payload". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Cisco Web Security Appliance, whereas Cloudflare DNS is most compared with Quad9, Azure DNS, Google Cloud DNS, Amazon Route 53 and Hurricane Electric Free DNS.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.