Cisco Umbrella vs Forcepoint Secure Web Gateway comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 1, 2023

We compared Forcepoint Secure Web Gateway and Cisco Umbrella across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Forcepoint Secure Web Gateway provides category-based site blocking, making it easy to block specific types of websites. It also offers well-integrated web security, ensuring a seamless experience for users. Cisco Umbrella is highly regarded for its seamless integration with existing infrastructure, extensive range of security features, and ability to centrally manage security.

  • Room for Improvement: The Forcepoint Secure Web Gateway could improve in terms of accessibility, website classification, latency, and endpoint management. Cisco Umbrella could enhance security by adding a transferring proxy feature and improving its Linux agent for Linux-based companies.

  • Ease of Deployment: The setup process for Forcepoint Secure Web Gateway is seen as complicated and time-consuming, requiring in-house expertise or vendor assistance. Customers have praised Cisco Umbrella's support, describing it as excellent and superior to the customer service of other vendors.

  • Service and Support: Forcepoint's customer service received mixed reviews, with some customers complaining about response time and issue resolution. Customers have praised Cisco Umbrella's support, describing it as excellent and superior to the customer service of other vendors. 

  • Pricing: Forcepoint Secure Web Gateway is considered reasonably priced but on the higher end. Some users mentioned extra expenses for reporting. The cost of Cisco Umbrella differs based on the specific needs and approach of the customer, with flexible pricing and transparent charges. It is seen as both reasonable and competitive by some, but a few perceive it as costly. 

  • ROI: Forcepoint's ROI has been compared to an insurance policy. Users say they gain peace of mind from knowing that their security needs are covered. Cisco Umbrella has proven to be a valuable investment by addressing maintenance concerns, reducing expenses associated with hardware updates, and effectively thwarting threats. 

Comparison Results: Users appreciate Cisco Umbrella for its easy setup, extensive security features, and ability to centrally manage security. Forcepoint offers more granular control and integration with other security products. Cisco Umbrella could improve its Linux agent, while Forcepoint could improve its accessibility, website classification, and support. 

To learn more, read our detailed Cisco Umbrella vs. Forcepoint Secure Web Gateway Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.""The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The solution is stable."

More Lookout Pros →

"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us.""Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays.""It enables us to go granular in the customization of blocking some categories on the DNS.""There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing.""Umbrella has helped my IT staff in two ways. First, our security team was able to get more insights into the users, their devices, and the sites they browse. Second, our system administration team was able to manage DNS resolutions in a way that is more accessible and less intrusive to our domain system.""When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances.""Threats never come close to your network with security at the DNS level​.""The solution is very easy to manage. We found the initial setup, for example, to be quite simple."

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"It's stable and reliable.""The most valuable feature is the ability to allow or block sites by category.""The tool categorizes the user profiles which is very comfortable.""It allowed our company to not worry about the security of a page, but talk more about the content and the productivity of specific types of web categories.""It has protected clients against cyberattacks.""The feature that I find to be most valuable is the flexibility of the single endpoint.""The most valuable feature of Forcepoint Web Security is creating the easy to install further policies that are deployed through the Forcepoint security manual at some stage. Just drag and drop and the policies are there.""The antiviral sandboxing."

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Cons
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.""Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"

More Lookout Cons →

"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella.""Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform.""The solution's technical support is not very good.""Cisco Umbrella should introduce an on-premises device.""If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud.""It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download.""Lower costs including licensing, support, and renewals would be beneficial.""We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."

More Cisco Umbrella Cons →

"The technical support team's response time could be improved.""Managing the endpoint for both DLP and web security should be simplified.""The documentation is almost too much, it could be laid out in an easier to understand.""The reporting must be improved.""Database synchronization failures""It has a problem with tablets and the iPhone. It's not filtering on these platforms. It filters on Windows but not iOS or Android.""The product could be improved by including a consolidated product that can carry on Forcepoint product email, web, and DLP.""But the deployment could be easier. It might take from one day to three days. Usually, that involves an engineer from the vendor and a working team at the enterprise."

More Forcepoint Secure Web Gateway Cons →

Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "​The pricing is fair."
  • "You can request an evaluation license​."
  • "It needs a better price point."
  • "The product is pricey compared to Cisco Firepower."
  • "The price could be lower."
  • "There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
  • "Our costs were negotiated, and they are okay."
  • "Our licensing fees are on a yearly basis."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "Expensive, but with a good reseller you can get a very good price."
  • "It is a well-priced option."
  • "It is quite expensive."
  • "The pricing on Forcepoint Web Security is fair. Fair pricing at current market rates, if you are comparing with the competition."
  • "The licensing is not expensive."
  • "The price of this product should be reduced to make it more competitive."
  • "Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
  • "The solution is priced a little high compare to similar solutions."
  • More Forcepoint Secure Web Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native… more »
    Top Answer:Cisco Umbrella is easy to monitor, manage, and deploy.
    Top Answer:The product's user management is an area where my company does not face any challenges.
    Top Answer:Compared to the other products in the market, Forcepoint Secure Web Gateway can be a cost-effective tool. My company… more »
    Top Answer:If there is a category of generative AI or GenAI, it is not a very detailed category, as there are many AI-based sites… more »
    Comparisons
    Also Known As
    CipherCloud
    OpenDNS
    Forcepoint SWG, Websense Web Security, Forcepoint TRITON
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.

    Forcepoint Secure Web Gateway is a secure web gateway (SWG) tool that provides multiple forms of protection against malware, including blocking categories of websites, inline scanning of downloaded files, and zero trust-based advanced threat protection. The solution monitors and controls any interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal file sharing accounts, and detecting shadow IT.

    Forcepoint Secure Web Gateway Features

    Forcepoint Secure Web Gateway has many valuable key features. Some of the most useful ones include:

    • Real-time traffic inspection
    • Protection for off-grid workers
    • Time and content-based access
    • Data leak prevention
    • SCIM provisioning
    • Data-in-motion scanning
    • Connection policies
    • Content policies
    • RBI profiles
    • Discovery dashboard
    • Bypass prevention
    • Unified on-device agent
    • Field Programmable SASE Logic (FPSL)

    Forcepoint Secure Web Gateway Benefits

    There are many benefits to implementing Forcepoint Secure Web Gateway. Some of the biggest advantages the solution offers include:

    • Fast: The solution is high speed with on-device enforcement. Traffic is routed directly to its destination. In addition, you will experience fewer bottlenecks and choke points.
    • Flexible: Forcepoint Secure Web Gateway is designed to automatically scale up or down with traffic needs. It is also flexible because it is hosted on AWS in more than 300 data centers.
    • Advanced DLP capabilities: The solution’s advanced DLP capabilities keep sensitive information from leaking out onto websites to provide consistent protection and simplify management.
    • Streamlined security: Forcepoint Secure Web Gateway is part of Forcepoint ONE, a Security Service Edge (SSE) cloud-native platform that provides secure access to web, cloud, and private apps while connecting users directly to websites so you can skip the data center.
    • Unified administrator console: You can use the solution’s unified administrator console to reduce repetitive and redundant configuration management.

    Reviews from Real Users

    Forcepoint Secure Web Gateway is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has strong reporting capabilities, good URL filtering, and can retrieve and analyze lost data when necessary.

    Shipra G., Service Delivery Manager at Paramount Computer Systems, says, “The reporting part of it is pretty awesome. With the reporting, you can drill down effectively. It gives us a lot of power to really look into what we are looking for. That is one very crucial feature. In the remote filtering part, the agent that they have on Forcepoint is pretty light. That also is a very, very good feature that we look into and sell.”

    Mohammed S., Security Engineer at Futuretec, writes, "The most valuable feature for me in Forcepoint Secure Web Gateway is URL filtering, though all other features of the product are okay as well."

    Arvind K., Director at Foresight Software Solutions Pvt Ltd., says, “They have well-integrated web security. They have the enterprise DLP included in the cloud as well.”

    An Ict Help Desk Administrator Individual Contributor at a transportation company states, “The most valuable feature of Forcepoint Secure Web Gateway is the ability to retrieve and analyze lost data. It also allows us to detect and prevent the release of all messages and to take appropriate actions in consequence.”

    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm10%
    Manufacturing Company10%
    Government7%
    REVIEWERS
    Financial Services Firm14%
    Comms Service Provider11%
    Computer Software Company9%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Educational Organization16%
    Financial Services Firm8%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company26%
    Financial Services Firm15%
    Energy/Utilities Company11%
    Integrator7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm13%
    Government8%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business38%
    Midsize Enterprise23%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise26%
    Large Enterprise55%
    REVIEWERS
    Small Business40%
    Midsize Enterprise10%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise18%
    Large Enterprise59%
    Buyer's Guide
    Cisco Umbrella vs. Forcepoint Secure Web Gateway
    March 2024
    Find out what your peers are saying about Cisco Umbrella vs. Forcepoint Secure Web Gateway and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews. Cisco Umbrella is rated 8.8, while Forcepoint Secure Web Gateway is rated 7.8. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Quad9, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Symantec Proxy, Fortinet FortiProxy, Fortinet FortiGate SWG and Prisma Access by Palo Alto Networks. See our Cisco Umbrella vs. Forcepoint Secure Web Gateway report.

    See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.