We performed a comparison between Cisco Umbrella and GWAVA [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users."
"They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. "
"The solution is extremely stable. It has excellent performance."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"Stability-wise, it's good. I have never encountered any bugs."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"Web proxy adds an effective layer for security."
"It has helped reduce my unit's security events."
"It's a perfect business pump filter. We have much less false positives, and also less spam than other organizations."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"It would be useful if they had a malware protection engine running inside their own VM."
"The solution is very expensive in Brazil."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"I would like to see DLP integration in the next release of this solution."
"For us, as an MSP, the initial licensing changes were a roadblock, and they still could be a lot clearer. Specifically, it's an honor-based licensing system. We'd like it to be more specific to our traffic or our users so that we can make sure that the customer is paying for all their licensing."
"Lower costs including licensing, support, and renewals would be beneficial."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"The solution needs to be more user-friendly. I don't want to have to go to my IT guy and have him explain aspects of the solution to me. There should be a way for them to be able to translate aspects of the product to a typical user in a clear concise way."
Earn 20 points
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while GWAVA [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG). Cisco Umbrella is rated 8.8, while GWAVA [EOL] is rated 9.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of GWAVA [EOL] writes "An excellent anti-spam solution for mail systems". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas GWAVA [EOL] is most compared with .
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