We performed a comparison between Cisco Umbrella and Imperva Bot Management based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The implementation is pretty easy."
"I haven't needed to reboot the servers for years due to their excellent stability."
"Helps block personal email accounts."
"The most valuable feature of this solution is its reliability."
"I like the DNS layer security."
"We've found it to be stable and good for our customers."
"The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."
"Cisco Umbrella is absolutely stable."
"The stability of the product is good since I haven't had any problems with the solution."
"I am impressed with the product's automatic bot mechanism. It also gives us the control to create our own custom bot rules."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"The rule-making process for blocking sites or for blocking characteristics can use some simplification."
"The integration with Cisco could be better."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"I would like to see integration with SecurNX in the future."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"The tool needs to include artificial intelligence and machine learning. It also needs to improve profiling."
"Sometimes, it takes a bit of time for the technical staff of the solution to get back to our company with a resolution for our problems."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Imperva Bot Management is ranked 4th in Bot Management with 2 reviews. Cisco Umbrella is rated 8.8, while Imperva Bot Management is rated 8.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Imperva Bot Management writes "A product that offers advanced bot detection capabilities and reporting features". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Imperva Bot Management is most compared with Cloudflare, Cequence Security, AWS WAF, Akamai Bot Manager and DataDome Real-Time Bot Protection.
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