Cisco Umbrella vs Skyhigh Security comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 7, 2023

We performed a comparison between Skyhigh Security and Cisco Umbrella based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Skyhigh Security's setup is complex and requires expertise with McAfee products and cloud-based security, while Cisco Umbrella is straightforward with readily available implementation resources and user-friendly maintenance.
  • Features: Skyhigh Security provides strong URL spam filtering, automatic reports, and endpoint protection, making it a market leader in CASB. On the other hand, Cisco Umbrella offers ease of use, secure DNS services, and granular customization of DNS blocking. Additionally, Cisco Umbrella provides differentiated licensing options and a user-friendly interface.
  • Pricing: Skyhigh Security's setup cost is reasonable, but the hardware is expensive. Some reviewers suggest pricing could improve. Cisco Umbrella's pricing is fair and includes everything in the package. Licensing fees vary, but overall, the pricing and licensing structure is acceptable and provides a good trade-off for avoiding security threats.
  • Service and Support: Skyhigh Security has received mixed reviews due to slow response times and unhelpful engineers, while Cisco Umbrella's technical support has been rated highly. However, some users have had difficulties accessing Cisco Umbrella's support due to rules and contracts.
  • ROI: Skyhigh Security is praised for its user-friendly interface and ability to detect threats quickly, while Cisco Umbrella is commended for its advanced features and ability to block malicious domains. When it comes to ROI, some users have found Skyhigh Security to be more cost-effective, while others have found better value with Cisco Umbrella. Ultimately, the choice between the two will depend on individual needs and preferences.

Comparison Results: Based on user reviews, Cisco Umbrella is the preferred choice over Skyhigh Security due to its user-friendly interface, easy setup process, and various licensing options. Cisco Umbrella also offers granular customization of DNS blocking and cloud-based DNS security, making it a flexible and customizable solution. While Skyhigh Security is known for good protection, it lacks SD-WAN and has mixed reviews for customer service and support. Despite being perceived as expensive, Cisco Umbrella provides a good return on investment and is comparable to similar products on the market. Overall, Cisco Umbrella is a valuable tool for organizations to avoid security threats.

To learn more, read our detailed Cisco Umbrella vs. Skyhigh Security Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.""The solution is stable."

More Lookout Pros →

"The security and access control features.""Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do.""It is user-friendly. It is easy to manage the solution.""We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far.""The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway.""The customer experience is very good, and the product improves security posture.""It provides centralized, device-agnostic management of the Internet experience.""The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."

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"User analytics.""The management is very good.""In terms of their compatibility with major cloud providers, in terms of their abilities, capabilities, and features, they exceed everyone's capabilities in the CASB market.""Good anti-virus filtering, URL categorization, and reporting capabilities.""We have gained a deep insight into our Shadow IT usage as well as the different activities involved in Office 365.""DLP policies and anomalies.""Without Skyhigh, we had zero visibility, but now we are aware of so much more.""The solution performs well."

More Skyhigh Security Pros →

Cons
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.""We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"

More Lookout Cons →

"The solution's technical support is not very good.""Missing a real data leakage prevention solution.""Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB.""Cisco Umbrella should add some more documentation on proxies.""Although Cisco Umbrella has an excellent global network footprint, there is still room for improvement and growth in this area. Additionally, there are bandwidth limitations associated with the connectors that need to be addressed. To be a viable solution for larger offices, Cisco Umbrella must continue to expand and improve its capabilities in these areas.""The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate.""If the security issues are taken care of it would be better.""Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."

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"User interface could be more intuitive.""An area for improvement in Skyhigh Security is its UI. It needs to be enhanced and made more user-friendly. Right now, the UI of Skyhigh Security is sometimes confusing. For example, my company is deploying Skyhigh Security for a client and integrating it on the cloud, from an on-premises deployment to a hybrid deployment. Though the experience isn't bad, there needs to be more enhancements. Another room for improvement in Skyhigh Security is the limited training resources, especially when you compare it with Cisco, which has many study materials in the market, even free training resources. You'll get limited resources if you search for Skyhigh Security tutorials on Google and YouTube. Because of high-security requirements and the training material for Skyhigh Security not being available, most engineers and architects avoid the product because there'd be a lack of knowledge in configuring and achieving the goals you'd want to reach via the use of Skyhigh Security. The NOC team deploying the product is having difficulty getting training resources for Skyhigh Security. You'll be charged an enormous amount if you search the market for training because of the limited resources available. Skyhigh Security needs to work on marketing and awareness as an improvement to the product.""The encrypted disk implementation could be improved. I currently use it from a dongle or USB key with two-factor authentication to access my computer.""De-tokenization.""McAfee Web Gateway could improve the reporting. We have the reporting on a separate server and sometimes the database becomes full. These aspects could improve.""They only have English support, so I would like for them to add some Spanish support.""Needs integration with other technology ecosystems.""The virtual solution requires improvement."

More Skyhigh Security Cons →

Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "​The pricing is fair."
  • "You can request an evaluation license​."
  • "It needs a better price point."
  • "The product is pricey compared to Cisco Firepower."
  • "The price could be lower."
  • "There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
  • "Our costs were negotiated, and they are okay."
  • "Our licensing fees are on a yearly basis."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "Skyhigh provided a FedRAMP solution, tokenization, a better shadow IT capability, and lower cost."
  • "The biggest thing to watch for is the difference in price per monitored user for the different API integrations."
  • "Have a risk-based approach towards pricing."
  • "They definitely charge a huge amount. All the security service providers charge a huge amount."
  • "The licensing fees are based on what environments you are monitoring."
  • "This is an expensive product, but you have to compare that with other solutions that are on the market."
  • "This is an expensive product, although it is made for larger enterprises and not for small organizations."
  • "The price of the solution is good and we pay an annual license."
  • More Skyhigh Security Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native… more »
    Top Answer:Cisco Umbrella is easy to monitor, manage, and deploy.
    Top Answer:The pricing is good and the licensing is straightforward. I'd rate the affordability nine out of ten.
    Top Answer:The secure gateway could be improved. If they worked on that they would be more competitive. They should offer more… more »
    Comparisons
    Also Known As
    CipherCloud
    OpenDNS
    McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.

    Skyhigh Security protects organizations with cloud-based Zero Trust security solutions that are both data-aware and simple to use. Skyhigh’s Security Service Edge portfolio goes beyond data access and focuses on data use, allowing organizations to collaborate from any device and from anywhere without sacrificing security, while providing the visibility and control required to monitor and mitigate security risks.

    The Skyhigh Security Service Edge portfolio includes Skyhigh Secure Web Gateway, Skyhigh Cloud Access Security Broker, Skyhigh Private Access, and Skyhigh Cloud Native Application Protection Platform. All solutions form a fully converged, consolidated platform, and are managed from the same single console.

    • Skyhigh Cloud Access Security Broker protects data and stops threats in the cloud across SaaS, and PaaS, and IaaS environments from a single, cloud-native enforcement point. It enables organizations to accelerate their business by giving them visibility and control over their data in the cloud and protection from threats with a frictionless deployment model.
    • Skyhigh Secure Web Gateway connects and secures your workforce from malicious websites and cloud apps from anywhere, any application, and any device. It protects users from threats and data loss with integrated Remote Browser Isolation, Cloud Access Security Broker and Data Loss Prevention capabilities while providing the ability to access the web and cloud.
    • Skyhigh Private Access is the data centric Zero Trust Network Access (ZTNA) solution that provides integrated Data Loss Prevention scanning and seamless Remote Browser Isolation integration for robust data protection, using Zero Trust principles. Apply a unified policy across web, SaaS, and private apps.
    • Skyhigh Cloud Native Application Protection Platform is the industry’s first platform to extend Cloud Access Security Broker, bringing application and data context to converge Cloud Security Posture Management (CSPM) with IaaS Data Loss Prevention for IaaS public clouds. Skyhigh CNAPP provides consistent data protection, threat prevention, governance, and compliance throughout the cloud-native application development lifecycle.

    Skyhigh Security Benefits

    • Modern Data Protection. Extensible data protection policies to determine what can be accessed, shared, and how it can be used.
    • Zero Trust for the Cloud. Extend zero trust to the cloud ensuring that your sensitive data is accessed, shared, and stored appropriately.
    • Actionable Insights. Unified view of data and risk, regardless of where and how the policy is enforced.

    Skyhigh Security Features

    • 99.999% Uptime. Connects users seamlessly and without disruption through Hyperscale Service Edge with cloud-native web security that operates with ultra-low latency and 99.999% uptime.
    • Remote Browser Isolation. Prevents threats of a web page from reaching endpoints with intelligent, multi-layer remote browser isolation technology that provides secure web browsing through robust machine learning analysis on real-time telemetry.
    • Cloud Registry. The world’s largest and most accurate registry of cloud services based on a customizable 261-point risk assessment to support risk-aware cloud governance.
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm10%
    Manufacturing Company10%
    Government7%
    REVIEWERS
    Financial Services Firm14%
    Comms Service Provider11%
    Computer Software Company9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Educational Organization16%
    Financial Services Firm8%
    Manufacturing Company7%
    REVIEWERS
    Healthcare Company20%
    Pharma/Biotech Company13%
    Energy/Utilities Company10%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Educational Organization43%
    Financial Services Firm10%
    Computer Software Company8%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business38%
    Midsize Enterprise23%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise26%
    Large Enterprise55%
    REVIEWERS
    Small Business41%
    Midsize Enterprise6%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise50%
    Large Enterprise40%
    Buyer's Guide
    Cisco Umbrella vs. Skyhigh Security
    March 2024
    Find out what your peers are saying about Cisco Umbrella vs. Skyhigh Security and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Skyhigh Security is ranked 9th in Secure Web Gateways (SWG) with 51 reviews. Cisco Umbrella is rated 8.8, while Skyhigh Security is rated 8.4. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps, Symantec Proxy and Zscaler SASE. See our Cisco Umbrella vs. Skyhigh Security report.

    See our list of best Secure Web Gateways (SWG) vendors, best Cloud Access Security Brokers (CASB) vendors, and best Secure Access Service Edge (SASE) vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.