We performed a comparison between Skyhigh Security and Cisco Umbrella based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on user reviews, Cisco Umbrella is the preferred choice over Skyhigh Security due to its user-friendly interface, easy setup process, and various licensing options. Cisco Umbrella also offers granular customization of DNS blocking and cloud-based DNS security, making it a flexible and customizable solution. While Skyhigh Security is known for good protection, it lacks SD-WAN and has mixed reviews for customer service and support. Despite being perceived as expensive, Cisco Umbrella provides a good return on investment and is comparable to similar products on the market. Overall, Cisco Umbrella is a valuable tool for organizations to avoid security threats.
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"Stability-wise, it's good. I have never encountered any bugs."
"I also think that the dashboard view is really helpful. Whenever sites get blocked, we get the details and the users who are connecting to them."
"I like the DNS layer security."
"It provides centralized, device-agnostic management of the Internet experience."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"The documentation is good, and we have been able to resolve any issues ourselves."
"It help us monitor high risk services, blocking them, and also feeding them to our egress points."
"The product has a very high rating from reviewers. It's a well-respected product."
"It's an easy-to-use product."
"Skyhigh has given us categorization and rating of websites separate from what the web proxy places on the logs."
"The solution performs well."
"The feature I like best about Skyhigh Security is its wide range of product support. For example, my company had NetApp storage running, and Skyhigh Security has on-premises NetApp storage support, which isn't available in other solutions. Skyhigh Security also has a better filtering feature versus the filtering feature in other solutions."
"There is [a feature] called cloud registry where we can see a risk assessment for the cloud services being used. If we want to add a new cloud service or a new cloud application, we can check into it and do an assessment through the cloud registry."
"Without Skyhigh, we had zero visibility, but now we are aware of so much more."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"It needs better integration with external threat feeds to improve scoring."
"They need to improve analytics so they report on more of the specifics of user activity."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"It would be useful if they had a malware protection engine running inside their own VM."
"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler."
"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."
"One thing that can be improved is their ability to integrate with other web proxies to discover unsanctioned IP apps."
"You can integrate Skyhigh's rules with Active Directory groups. For example, you can allow access to a specific website for a defined set of users. I can do that, but the rules are not straightforward. It can look up the group in Active Directory. However, it doesn't always find the proper group name. The rule configuration should be simpler and more granular. The admin should be able to map 80 groups in the rules quickly."
"The services take some time to load. It would be helpful if the loading time was reduced."
"The virtual solution requires improvement."
"I think that the User Interface could be improved."
"User interface could be more intuitive."
"The documentation could be improved."
"There isn't really any aspect that is lacking."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Skyhigh Security is ranked 7th in Secure Web Gateways (SWG) with 51 reviews. Cisco Umbrella is rated 8.8, while Skyhigh Security is rated 8.4. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps, Symantec Proxy and Zscaler Zero Trust Exchange. See our Cisco Umbrella vs. Skyhigh Security report.
See our list of best Secure Web Gateways (SWG) vendors, best Cloud Access Security Brokers (CASB) vendors, and best Secure Access Service Edge (SASE) vendors.
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