Compare Cisco Umbrella vs. Zscaler Internet Access

Cisco Umbrella is ranked 1st in Web Security Gateways with 11 reviews while Zscaler Internet Access is ranked 2nd in Web Security Gateways with 9 reviews. Cisco Umbrella is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Cisco Umbrella writes "Offers protection from DNS-based attacks and improves visibility". On the other hand, the top reviewer of Zscaler Internet Access writes "Centralized firewall that protects the whole topography". Cisco Umbrella is most compared with Zscaler Internet Access, Infoblox Secure DNS and Forcepoint Web Security, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Palo Alto Networks WildFire and Netskope. See our Cisco Umbrella vs. Zscaler Internet Access report.
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Most Helpful Review
Find out what your peers are saying about Cisco Umbrella vs. Zscaler Internet Access and other solutions. Updated: September 2019.
365,820 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.The most valuable features are the protection against ransomware and phishing.The most valuable feature is that it secures our network against blacklisted or malicious websites.Using this solution has meant that we've needed to make fewer firewall changes.The most valuable feature of this solution is its reliability.The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway.It has helped reduce my unit's security events.Threats never come close to your network with security at the DNS level​.

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The most valuable feature is bandwidth control.The solution offers a distributed organization to master and to control all of the endpoints.The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.The scanning feature is impressive, because they do not introduce a big latency to the traffic.Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none.Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere.

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Cons
It would be useful if they had a malware protection engine running inside their own VM.I would like to see a graphical representation of the entire network.Support for multiple domains is important to us.I would like to see DLP integration in the next release of this solution.Security, overall, can always be improved.The solution's technical support is not very good.Some countries don't have a DNS server leading to a domain resolution IP, not at a local level.Its DNS service does not support IPv6 query.

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It also needs better integration with other applications as well. There are some restrictions.Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work.The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market.

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Pricing and Cost Advice
Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.Licensing fees are paid on a yearly basis.Our licensing fees are on a yearly basis.Our costs were negotiated, and they are okay.There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user.The price could be lower.The product is pricey compared to Cisco Firepower.It needs a better price point.

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Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee.Our monthly fee is around R3000.The pricing is an issue. It is expensive compared to other firewalls on the market.​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​

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report
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Ranking
1st
Views
28,305
Comparisons
16,826
Reviews
11
Average Words per Review
548
Avg. Rating
8.6
2nd
Views
24,695
Comparisons
18,026
Reviews
9
Average Words per Review
679
Avg. Rating
8.1
Top Comparisons
Compared 7% of the time.
Also Known As
OpenDNSZIA
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Cisco
Zscaler
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.

For more details: 
https://www.zscaler.com/produc...

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Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaimUlster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Top Industries
REVIEWERS
Financial Services Firm25%
K 12 Educational Company Or School13%
Healthcare Company13%
Consumer Goods6%
VISITORS READING REVIEWS
Software R&D Company22%
Comms Service Provider13%
Manufacturing Company7%
K 12 Educational Company Or School7%
VISITORS READING REVIEWS
Software R&D Company21%
Comms Service Provider11%
Retailer10%
Financial Services Firm10%
Find out what your peers are saying about Cisco Umbrella vs. Zscaler Internet Access and other solutions. Updated: September 2019.
365,820 professionals have used our research since 2012.
We monitor all Web Security Gateways reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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