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Most Helpful Review
Find out what your peers are saying about Cisco Umbrella vs. Zscaler Internet Access and other solutions. Updated: July 2021.
521,690 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are the protection against ransomware and phishing.""It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.""The most valuable feature for us is the DNS-based protection.""It analyzes the domain security helps us implement the securest policy.""The weekly reportings are great. The investigation is super and the application management is equally great.""It's very stable, reliable and does its job.""What we like most is security and how easy it is to integrate with other appliances.""Provides dependable DNS monitoring of external devices."

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"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.""The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.""The solution offers a distributed organization to master and to control all of the endpoints.""The most valuable feature is bandwidth control.""Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.""The scanning feature is impressive, because they do not introduce a big latency to the traffic.""The security is excellent.""The VPN is valuable, as the whole technology is very different from a traditional VPN."

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Cons
"I would like to see a graphical representation of the entire network.""It would be useful if they had a malware protection engine running inside their own VM.""This solution does not give us full, 360-degree protection.""I would like to see integration with SecurNX in the future.""The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached.""It has happened in the past that Cisco Umbrella has denied us access to secure websites.""In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.""They need to improve analytics so they report on more of the specifics of user activity."

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"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.""In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.""Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.""It also needs better integration with other applications as well. There are some restrictions.""Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.""I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.""I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.""There are a few features that are not compatible with the Azure cloud."

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Pricing and Cost Advice
"Licensing fees are paid on a yearly basis.""Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.""I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""Cisco uses subscription models for the pricing and there are three subscription plans.""The licensing part for Umbrella is really flexible.""There are three models for licensing with different feature sets.""I think it's worth the money.""The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

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"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee.""Our monthly fee is around R3000."

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Questions from the Community
Top Answer: The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon.
Top Answer: When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have… more »
Top Answer: One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use… more »
Top Answer: The VPN is valuable, as the whole technology is very different from a traditional VPN.
Top Answer: I don't handle billing or payments and therefore don't know the exact pricing of the solution of what exactly our organization pays.
Top Answer: There are a few features that are not compatible with the Azure cloud. It's not fully compatible with our environment because of the way that it is divided into business units. In order to get it… more »
Ranking
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41,524
Comparisons
32,709
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27
Average Words per Review
542
Rating
8.6
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39,614
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31,800
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8
Average Words per Review
747
Rating
7.9
Popular Comparisons
Also Known As
OpenDNS
ZIA
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Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.

For more details: 
https://www.zscaler.com/produc...

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Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Top Industries
REVIEWERS
Financial Services Firm16%
Consumer Goods Company9%
Comms Service Provider9%
Security Firm6%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company25%
Financial Services Firm6%
Government5%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider24%
Financial Services Firm6%
Government5%
Company Size
REVIEWERS
Small Business37%
Midsize Enterprise27%
Large Enterprise36%
VISITORS READING REVIEWS
Small Business12%
Midsize Enterprise23%
Large Enterprise65%
REVIEWERS
Small Business57%
Large Enterprise43%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise13%
Large Enterprise72%
Find out what your peers are saying about Cisco Umbrella vs. Zscaler Internet Access and other solutions. Updated: July 2021.
521,690 professionals have used our research since 2012.

Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 30 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 8 reviews. Cisco Umbrella is rated 8.4, while Zscaler Internet Access is rated 7.8. The top reviewer of Cisco Umbrella writes "Offers protection from DNS-based attacks and improves visibility". On the other hand, the top reviewer of Zscaler Internet Access writes "Centralized firewall that protects the whole topography". Cisco Umbrella is most compared with Microsoft Cloud App Security, Infoblox Advanced DNS Protection, Prisma SaaS by Palo Alto Networks, Cloudflare DNS and Forcepoint Secure Web Gateway, whereas Zscaler Internet Access is most compared with Netskope CASB, Prisma SaaS by Palo Alto Networks, Palo Alto Networks WildFire, Microsoft Cloud App Security and Fortinet FortiGate. See our Cisco Umbrella vs. Zscaler Internet Access report.

See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.

We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.