Compare Cisco Unified Communications vs. Genesys PureConnect

Cancel
You must select at least 2 products to compare!
Most Helpful Review
Find out what your peers are saying about Cisco Unified Communications vs. Genesys PureConnect and other solutions. Updated: May 2021.
512,711 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

report
Use our free recommendation engine to learn which Unified Communications solutions are best for your needs.
512,711 professionals have used our research since 2012.
Ranking
3rd
Views
1,687
Comparisons
1,480
Reviews
2
Average Words per Review
270
Rating
10.0
8th
Views
916
Comparisons
731
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
Interactive Intelligence Customer Interaction Center, CIC
Learn More
Overview
With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

Offer
Learn more about Cisco Unified Communications
Learn more about Genesys PureConnect
Sample Customers
Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Top Industries
VISITORS READING REVIEWS
Comms Service Provider32%
Computer Software Company19%
Government7%
Financial Services Firm5%
VISITORS READING REVIEWS
Comms Service Provider30%
Computer Software Company28%
Insurance Company9%
Financial Services Firm9%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise43%
Large Enterprise29%
No Data Available
Find out what your peers are saying about Cisco Unified Communications vs. Genesys PureConnect and other solutions. Updated: May 2021.
512,711 professionals have used our research since 2012.

Cisco Unified Communications is ranked 3rd in Unified Communications with 2 reviews while Genesys PureConnect is ranked 8th in Unified Communications. Cisco Unified Communications is rated 10.0, while Genesys PureConnect is rated 0.0. The top reviewer of Cisco Unified Communications writes "Enriched communications between coworkers shortening the time necessary for a call". On the other hand, Cisco Unified Communications is most compared with Fortinet FortiVoice, Cisco Jabber, Digium Asterisk, Alcatel-Lucent OpenTouch and Aastra MX-One, whereas Genesys PureConnect is most compared with Genesys Cloud, 3CX, Digium Asterisk, Kamailio SIP Server and Five9.

See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.