Compare Cisco Unified Communications vs. Genesys PureConnect

Cisco Unified Communications is ranked 6th in Unified Communications while Genesys PureConnect which is ranked 13th in Unified Communications. Cisco Unified Communications is rated 0, while Genesys PureConnect is rated 0. On the other hand, Cisco Unified Communications is most compared with Avaya Aura, Digium Asterisk and Siemens OpenScape, whereas Genesys PureConnect is most compared with Five9, Digium Asterisk and Genesys.
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Ranking
6th
Views
8,574
Comparisons
3,321
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
13th
Views
2,025
Comparisons
862
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 17% of the time.
Compared 9% of the time.
Also Known As
Interactive Intelligence Customer Interaction Center, CIC
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Cisco
Genesys
Overview
With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

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Learn more about Cisco Unified Communications
Learn more about Genesys PureConnect
Sample Customers
Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital ImagesAmericas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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