Compare Cisco Unified Communications vs. ShoreTel Sky

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Questions from the Community
Top Answer: We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers.
Top Answer: The new versions of Communication Manager have improved security with authentication and authorization, as they have incorporated many advanced functions. Perhaps an improvement option could be to… more »
Top Answer: We have a Communication Manager cluster with almost 200 phones and 150 softphones (Jabber). All call handling is done with this solution. We have it integrated with Active Directory. This solution was… more »
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Ranking
2nd
Views
2,035
Comparisons
1,823
Reviews
2
Average Words per Review
270
Avg. Rating
10.0
15th
Views
173
Comparisons
134
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 6% of the time.
Compared 100% of the time.
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Overview
With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.
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Sample Customers
Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital ImagesAbacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider28%
K 12 Educational Company Or School11%
Government7%
No Data Available
Cisco Unified Communications is ranked 2nd in Unified Communications with 2 reviews while ShoreTel Sky is ranked 15th in Unified Communications. Cisco Unified Communications is rated 10.0, while ShoreTel Sky is rated 0.0. The top reviewer of Cisco Unified Communications writes "Enriched communications between coworkers shortening the time necessary for a call". On the other hand, Cisco Unified Communications is most compared with Fortinet FortiVoice, Digium Asterisk, Alcatel-Lucent OpenTouch, Kamailio SIP Server and 3CX, whereas ShoreTel Sky is most compared with Cisco Jabber.

See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

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