Cisco Unified Communications vs ShoreTel Sky comparison

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952 views|828 comparisons
100% willing to recommend
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94 views|77 comparisons
80% willing to recommend
Executive Summary

We performed a comparison between Cisco Unified Communications and ShoreTel Sky based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications.
To learn more, read our detailed Unified Communications Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Ranking
4th
Views
952
Comparisons
828
Reviews
0
Average Words per Review
0
Rating
N/A
14th
Views
94
Comparisons
77
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Unified Communications
March 2024
Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications. Updated: March 2024.
768,578 professionals have used our research since 2012.
Comparisons
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Overview
With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.
ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.
Sample Customers
Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
Top Industries
VISITORS READING REVIEWS
Computer Software Company12%
Financial Services Firm11%
Government10%
University10%
No Data Available
Company Size
REVIEWERS
Small Business57%
Midsize Enterprise29%
Large Enterprise14%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise15%
Large Enterprise61%
REVIEWERS
Small Business86%
Large Enterprise14%
Buyer's Guide
Unified Communications
March 2024
Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications. Updated: March 2024.
768,578 professionals have used our research since 2012.

Cisco Unified Communications is ranked 4th in Unified Communications while ShoreTel Sky is ranked 14th in Unified Communications. Cisco Unified Communications is rated 9.0, while ShoreTel Sky is rated 7.8. The top reviewer of Cisco Unified Communications writes "I find the ability to block incoming calls based on the originating number to be the best feature, but the reporting system needs to be more in-depth". On the other hand, the top reviewer of ShoreTel Sky writes "Great product, always adapting". Cisco Unified Communications is most compared with Fortinet FortiVoice, Cisco Jabber, Digium Asterisk, Siemens OpenScape and Skype for Business, whereas ShoreTel Sky is most compared with .

See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.