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Find out what your peers are saying about Cisco, Zscaler, Bitglass and others in Web Security Gateways. Updated: September 2020.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway.""The most valuable feature of this solution is its reliability.""Using this solution has meant that we've needed to make fewer firewall changes.""The most valuable feature is that it secures our network against blacklisted or malicious websites.""The most valuable features are the protection against ransomware and phishing.""It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.""The most valuable feature for us is the DNS-based protection.""It analyzes the domain security helps us implement the securest policy."

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"The setup was very easy and straightforward.""The technical support is good. It is reactive and the documentation is very specific and very useful.""This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC.""The most valuable feature is that we can use it as a proxy.""This appliance gives me good visibility in the userbase and their activities.""It also has high availability.""Cisco is the best in giving technical support. There is no doubt about that.""The most valuable feature is security."

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"It has the same functionalities throughout the range of products."

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Cons
"The solution's technical support is not very good.""Security, overall, can always be improved.""I would like to see DLP integration in the next release of this solution.""Support for multiple domains is important to us.""I would like to see a graphical representation of the entire network.""It would be useful if they had a malware protection engine running inside their own VM.""This solution does not give us full, 360-degree protection.""I would like to see integration with SecurNX in the future."

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"The solution is not very compatible with other products.""The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment.""Technical support needs to be improved because they take a very long time and there is no communication or notification.""They need a better graphical interface, and they need a better ISE mechanism.""The licensing model needs to be more flexible.""If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable.""The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes.""The GUI is not user-friendly, so it needs to improve or be simplified."

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"They have not yet extended to the cloud."

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Pricing and Cost Advice
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user.""Our costs were negotiated, and they are okay.""Our licensing fees are on a yearly basis.""Licensing fees are paid on a yearly basis.""Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.""I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""Cisco uses subscription models for the pricing and there are three subscription plans.""The licensing part for Umbrella is really flexible."

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"The pricing is too high.""When you compare the price of this solution to the price of FortiGate, it's high.""I know from the manager that the price is too high and that other solutions offer the same features for less.""Licensing fees are based on the number of users.""Regarding Cisco price-wise, it is always on a bit on the higher side."

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Top Answer: It also has high availability.
Top Answer: Licensing fees are based on the number of users.
Top Answer: There are some problems with this solution but it's not related to this product. If a user wants to use it for other… more »
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Popular Comparisons
Also Known As
OpenDNSCisco WSA, Cisco Web SecurityFortiGate SWG, FortiGate Secure Web Gateway
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Fortinet
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).

As Enterprises continue to rearchitect their WAN Edge with rapid migration of applications to the cloud, the attack surface at the remote sites/branch locations continues to increase. This risk is especially high for web-based traffic, as web-based threat continue to be one of the primary attack vectors. As attack techniques become more advanced and versatile, organizations need an integrated approach to secure against external and internal risks. Fortinet's secure web gateway provides flexible deployment options to protect against internet-based threats without compromising on end-user experience.

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Learn more about Cisco Umbrella
Learn more about Cisco Web Security Appliance
Learn more about Fortinet FortiGate SWG
Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaimNew South Wales Rural Fire Service, Caixa Seguradora Salt Lake County, Catholic College Bendigo, Azienda Unita Sanitaria
Top Industries
REVIEWERS
Financial Services Firm23%
Consumer Goods Company9%
K 12 Educational Company Or School9%
Healthcare Company9%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company28%
Government5%
Manufacturing Company3%
No Data Available
No Data Available
Company Size
REVIEWERS
Small Business33%
Midsize Enterprise28%
Large Enterprise40%
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise28%
Large Enterprise59%
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
No Data Available
Find out what your peers are saying about Cisco, Zscaler, Bitglass and others in Web Security Gateways. Updated: September 2020.
442,141 professionals have used our research since 2012.
Cisco Web Security Appliance is ranked 5th in Web Security Gateways with 9 reviews while Fortinet FortiGate SWG is ranked 11th in Web Security Gateways with 1 review. Cisco Web Security Appliance is rated 7.8, while Fortinet FortiGate SWG is rated 8.0. The top reviewer of Cisco Web Security Appliance writes "We always hear from our customers that this is one of the products that they are very satisfied with". On the other hand, the top reviewer of Fortinet FortiGate SWG writes "Having the same functionality, whether deploying a small or large firewall, is very beneficial". Cisco Web Security Appliance is most compared with Zscaler Internet Access, whereas Fortinet FortiGate SWG is most compared with .

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