We performed a comparison between Cisco Web Security Appliance and Infoblox BloxOne Threat Defense based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution provides good web reputation and anti-malware protection."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"This appliance gives me good visibility in the userbase and their activities."
"The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages."
"Since working with the tool, we have not found any threats in our organization."
"Cisco is the best in giving technical support. There is no doubt about that."
"Great for assisting with connections to networks or apps."
"The initial setup is straightforward."
"Our ability to detect data exfiltration was minimal before Infoblox and the cloud portal was instituted for us. In terms of DNS security as a whole, we had some capability with our firewalls, but this is a lot more specialized because we're sending all of our DNS requests to Infoblox. I'd say we improved 100%."
"The reporting ability is helpful. It allows us to control what our users are able to resolve, and then be able to see reports on that."
"With the model we have, we are able to scale very easily if we need to."
"The dossier feature is perfect for starting an investigation."
"The product is stable."
"Infoblox BloxOne Threat Defense furthers the existing security posture rather than replacing or trying to replace any existing products."
"Using the reporting, we can tell that we have gained an extra layer of protection. Just by looking at it, we can see what is being blocked before it even makes it to the firewall. It is definitely working."
"When it comes to helping to detect DNS threats, BloxOne is good on all fronts. The number of false positives is very low, close to none. More than once it has detected new names or lookalike names and protected us and saved us from bad characters."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The tool needs to provide logs. They need to improve firewall threat defense."
"The solution is priced high."
"We would like to see a security service head, where we can combine all the security into one solution."
"WSA is lacking firewall features."
"The solution is not very compatible with other products."
"Customer support is good but could be improved."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"I would like more automation."
"The initial setup is not a simple "click-click-next" installation. It requires some level of experience ."
"The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without getting deep in the report to get to the information."
"The onboarding is a little rough at times, and you need to have some information at hand. It is pretty good, but it would be useful to have a few good examples to set up things like data exfiltration."
"We would like to see more reporting capabilities that are now offered only with the on-premises reporting appliance."
"Endpoint solutions need to improved."
"Within the past two years, we discovered certain bugs in their products. The resolution of these bugs took a little too much time, especially if our production environment is down for a certain amount of time, then we are losing money. That is hard to convey to Infoblox support, e.g., we actually need the system up and running again within two or three hours. The awareness of these so-called production down incidents is not really easy to convey."
"The documentation needs to be improved because there are a lot of different models that it can be deployed in, and it's somewhat confusing determining what you need and how to set it up to best cover your use cases."
"They could work on the UI of their website and make their website more user-friendly."
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Cisco Web Security Appliance is ranked 10th in Secure Web Gateways (SWG) with 29 reviews while Infoblox BloxOne Threat Defense is ranked 6th in Domain Name System (DNS) Security with 15 reviews. Cisco Web Security Appliance is rated 7.8, while Infoblox BloxOne Threat Defense is rated 8.0. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Infoblox BloxOne Threat Defense writes "Improved the way that we look at data as it comes in and out". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas Infoblox BloxOne Threat Defense is most compared with Cisco Umbrella, Palo Alto Networks DNS Security, Infoblox Advanced DNS Protection, Zscaler Internet Access and Fortinet FortiGate SWG. See our Cisco Web Security Appliance vs. Infoblox BloxOne Threat Defense report.
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