Cisco Web Security Appliance vs Symantec Secure Web Gateway comparison

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402 views|321 comparisons
71% willing to recommend
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2,646 views|1,859 comparisons
89% willing to recommend
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1,021 views|698 comparisons
57% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco Web Security Appliance and Symantec Secure Web Gateway based on real PeerSpot user reviews.

Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Web Security Appliance vs. Symantec Secure Web Gateway Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.""The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""The solution is stable."

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"Since working with the tool, we have not found any threats in our organization.""The solution provides good web reputation and anti-malware protection.""Cisco Web Security Appliance is user-friendly and easy to manage. It protects your environment while accessing the internet.""The tool has good Umbrella DNS security.""The setup was very easy and straightforward.""The most valuable feature is that we can use it as a proxy.""It integrates well with Cisco Email Security Appliance.""I would recommend this solution to others."

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"It offers an easy initial setup.""It has a faster implementation process compared to other products.""It is a stable solution.""It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations.""The most valuable features are the website blocking capability and SSL interception.""It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution.""In terms of most valuable features, I like the ICAP capability and URL filtering the most.""The most valuable feature is the endpoint security."

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Cons
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer""We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."

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"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better.""Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors.""The solution is not very compatible with other products.""I would like more automation.""There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages.""Customer support is good but could be improved.""They need a better graphical interface, and they need a better ISE mechanism.""The tool needs to provide logs. They need to improve firewall threat defense."

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"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response.""The reports could be better.""The interface could be made more user-friendly.""Difficult and time-consuming to deploy and update.""Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours.""It's not user-friendly, and we end up making too many phone calls to get things fixed.""There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties.""It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."

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Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "The pricing is too high."
  • "When you compare the price of this solution to the price of FortiGate, it's high."
  • "I know from the manager that the price is too high and that other solutions offer the same features for less."
  • "Licensing fees are based on the number of users."
  • "Regarding Cisco price-wise, it is always on a bit on the higher side."
  • "Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
  • "This is an expensive solution."
  • "The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."
  • More Cisco Web Security Appliance Pricing and Cost Advice →

  • "Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
  • "There is an additional charge for advanced security features."
  • "Symantec Secure Web Gateway is less expensive than one of its competitors."
  • More Symantec Secure Web Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer:The most valuable features of the solution are the functions of proxy for the users who use the internet and the… more »
    Top Answer:I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price.
    Top Answer:The solution could provide seamless integration with other technologies. Cisco's strength lies in its reliable managed… more »
    Top Answer: It has a faster implementation process compared to other products.
    Top Answer:Symantec Secure Web Gateway is less expensive than Zscaler.
    Top Answer:The platform’s data center is not capable of managing most of the traffic.
    Comparisons
    Also Known As
    CipherCloud
    Cisco WSA, Cisco Web Security
    Symantec Complete Website Security
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Cisco Web Security Appliance (WSA) is a web security solution provided by Cisco Systems. It is designed to protect organizations from web-based threats, enforce acceptable use policies, and provide secure access to the internet for users within the organization.

    Cisco Web Security Appliance Benefits:

    • Easy to use
    • Comprehensive security features
    • Blocks malicious websites and prevents data loss
    • Efficient reporting and analytics capabilities
    • Scalable and integrates with other Cisco security products

    Cisco Web Security Appliance Features:

    • Web Filtering: WSA offers web filtering capabilities to control and enforce policies for web access.
    • Malware Protection: The solution incorporates advanced threat intelligence and security technologies to detect and block web-based malware, viruses, spyware, and other malicious content.
    • URL Filtering and Reputation: WSA leverages URL filtering and reputation services to categorize and assess the reputation of web domains and URLs in real-time.
    • SSL/TLS Inspection: The appliance supports SSL/TLS decryption and inspection, allowing organizations to examine encrypted web traffic for threats and enforce security policies.
    • Data Loss Prevention (DLP): WSA includes DLP capabilities to prevent the exfiltration of sensitive data through web channels.
    • Application Control: The solution enables organizations to control and manage web applications and protocols.
    • User Authentication and Access Control: WSA integrates with existing identity providers and authentication mechanisms to enforce user-based policies and provide secure access to the internet.
    • Reporting and Analytics: The appliance provides comprehensive reporting and analytics capabilities, allowing organizations to gain insights into web traffic, user activities, security events, and compliance violations.

    Cisco Web Security Appliance is typically deployed as a physical or virtual appliance within an organization's network infrastructure. It can be integrated with other Cisco security products and solutions to provide a layered approach to web security and network protection.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Cisco Web Security Appliance users.

    Md Manirul Islam, Deputy General Manager Pre-Sales at Beximcocomputers, states that "The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."

    Surendar Ganesan, Technical Lead, writes that "The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."

        Atdhe Zyhranaj, Network Security Consultant at NSCON Network Services & Consulting GmbH, says that Cisco Web Security Appliance is "Easy to set up with scalable virtual machines and good reliability."

        Symantec Secure Web Gateway is a comprehensive web security solution that provides advanced protection against web-based threats. It offers real-time threat detection and prevention, content filtering, and data loss prevention capabilities to safeguard organizations from web-based attacks. With its advanced threat intelligence and machine learning capabilities, it can detect and block even the most sophisticated web-based threats, including malware, phishing, and ransomware attacks. The solution also provides granular control over web access, allowing organizations to enforce web usage policies and prevent access to malicious or inappropriate websites. It offers flexible deployment options, including on-premises, cloud, and hybrid deployments, to meet the unique needs of different organizations. Additionally, it integrates seamlessly with other Symantec security solutions, such as Symantec Endpoint Protection and Symantec Data Loss Prevention, to provide a comprehensive security posture. Symantec Secure Web Gateway is designed to provide a seamless user experience, with minimal impact on web browsing performance. It offers a range of reporting and analytics capabilities, allowing organizations to gain insights into web usage patterns and identify potential security risks. With its comprehensive web security capabilities, Symantec Secure Web Gateway is an essential component of any organization's security infrastructure.

        Sample Customers
        New South Wales Rural Fire Service, Caixa Seguradora
        Information Not Available
        Top Industries
        VISITORS READING REVIEWS
        Computer Software Company20%
        Financial Services Firm10%
        Manufacturing Company10%
        Government6%
        REVIEWERS
        Comms Service Provider23%
        Financial Services Firm23%
        Government15%
        Healthcare Company15%
        VISITORS READING REVIEWS
        Computer Software Company23%
        Financial Services Firm12%
        Government8%
        Non Profit8%
        VISITORS READING REVIEWS
        Computer Software Company15%
        Financial Services Firm12%
        Manufacturing Company10%
        Comms Service Provider8%
        Company Size
        VISITORS READING REVIEWS
        Small Business22%
        Midsize Enterprise16%
        Large Enterprise62%
        REVIEWERS
        Small Business42%
        Midsize Enterprise19%
        Large Enterprise38%
        VISITORS READING REVIEWS
        Small Business20%
        Midsize Enterprise16%
        Large Enterprise63%
        REVIEWERS
        Small Business40%
        Midsize Enterprise20%
        Large Enterprise40%
        VISITORS READING REVIEWS
        Small Business17%
        Midsize Enterprise17%
        Large Enterprise66%
        Buyer's Guide
        Cisco Web Security Appliance vs. Symantec Secure Web Gateway
        March 2024
        Find out what your peers are saying about Cisco Web Security Appliance vs. Symantec Secure Web Gateway and other solutions. Updated: March 2024.
        768,578 professionals have used our research since 2012.

        Cisco Web Security Appliance is ranked 10th in Secure Web Gateways (SWG) with 29 reviews while Symantec Secure Web Gateway is ranked 33rd in Secure Web Gateways (SWG) with 10 reviews. Cisco Web Security Appliance is rated 7.8, while Symantec Secure Web Gateway is rated 6.6. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Symantec Secure Web Gateway writes "Easy to set up with good features and helpful support". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas Symantec Secure Web Gateway is most compared with Cisco Umbrella, Symantec Proxy, Zscaler Internet Access, Skyhigh Security and Fortinet FortiGate SWG. See our Cisco Web Security Appliance vs. Symantec Secure Web Gateway report.

        See our list of best Secure Web Gateways (SWG) vendors.

        We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.