Compare Cisco Web Security Appliance vs. Symantec Complete Website Security

Cisco Web Security Appliance is ranked 5th in Web Security Gateways with 5 reviews while Symantec Complete Website Security is ranked 8th in Web Security Gateways with 4 reviews. Cisco Web Security Appliance is rated 7.4, while Symantec Complete Website Security is rated 6.6. The top reviewer of Cisco Web Security Appliance writes "Good third-party integration for user authentication and authorization, but technical support needs improvement". On the other hand, the top reviewer of Symantec Complete Website Security writes "Quite scalable but it is more complex than it needs to be and would be better with modernized deployment strategies". Cisco Web Security Appliance is most compared with Zscaler Internet Access, whereas Symantec Complete Website Security is most compared with Cisco Umbrella, Zscaler Internet Access and Forcepoint Web Security. See our Cisco Web Security Appliance vs. Symantec Complete Website Security report.
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Most Helpful Review
Find out what your peers are saying about Cisco Web Security Appliance vs. Symantec Complete Website Security and other solutions. Updated: March 2020.
408,459 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature is that we can use it as a proxy.This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC.The technical support is good. It is reactive and the documentation is very specific and very useful.The setup was very easy and straightforward.

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It is quite scalable. If a user needs to do more deployments, they can just add them.In terms of most valuable features, I like the ICAP capability and URL filtering the most.It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations.The most valuable feature is the endpoint security.

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Cons
They need a better graphical interface, and they need a better ISE mechanism.Technical support needs to be improved because they take a very long time and there is no communication or notification.The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment.The solution is not very compatible with other products.

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Difficult and time-consuming to deploy and update.Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours.It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic.There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties.

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Pricing and Cost Advice
I know from the manager that the price is too high and that other solutions offer the same features for less.When you compare the price of this solution to the price of FortiGate, it's high.The pricing is too high.

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Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost.

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Ranking
5th
Views
131
Comparisons
41
Reviews
5
Average Words per Review
230
Avg. Rating
7.4
8th
Views
1,365
Comparisons
1,066
Reviews
4
Average Words per Review
582
Avg. Rating
6.5
Top Comparisons
Also Known As
Cisco WSA, Cisco Web Security
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Symantec
Overview

For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).

Complete Website Security goes far beyond encryption to deliver protection for websites, data and applications—with 24/7 control that helps to mitigate risk and helps to ensure uninterrupted performance for every website. Multi-layered security and controls make our certificate issuance and authentication processes one of the most rigorous in the industry. Automated management pinpoints certificate and website weaknesses due to unexpected expirations, flawed installations, deprecation and critical vulnerabilities in the event of attacks. Meanwhile, Symantec’s unified security identifies worldwide security vulnerabilities, delivers real-time analytics and helps our customers to protect against damage 24/7. It's why we've become the name people trust.

Offer
Learn more about Cisco Web Security Appliance
Learn more about Symantec Complete Website Security
Sample Customers
New South Wales Rural Fire Service, Caixa Seguradora
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Find out what your peers are saying about Cisco Web Security Appliance vs. Symantec Complete Website Security and other solutions. Updated: March 2020.
408,459 professionals have used our research since 2012.
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