Compare Cisco Web Security Appliance vs. Symantec Secure Web Gateway

Cisco Web Security Appliance is ranked 4th in Web Security Gateways with 7 reviews while Symantec Secure Web Gateway is ranked 5th in Web Security Gateways with 5 reviews. Cisco Web Security Appliance is rated 7.8, while Symantec Secure Web Gateway is rated 6.6. The top reviewer of Cisco Web Security Appliance writes "Has high availability and is easy to scale horizontally ". On the other hand, the top reviewer of Symantec Secure Web Gateway writes "Quite scalable but it is more complex than it needs to be and would be better with modernized deployment strategies". Cisco Web Security Appliance is most compared with Zscaler Internet Access, whereas Symantec Secure Web Gateway is most compared with Cisco Umbrella, Zscaler Internet Access and Forcepoint Web Security. See our Cisco Web Security Appliance vs. Symantec Secure Web Gateway report.
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Most Helpful Review
Find out what your peers are saying about Cisco Web Security Appliance vs. Symantec Secure Web Gateway and other solutions. Updated: May 2020.
420,062 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It also has high availability.This appliance gives me good visibility in the userbase and their activities.The most valuable feature is that we can use it as a proxy.This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC.The technical support is good. It is reactive and the documentation is very specific and very useful.The setup was very easy and straightforward.

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The most valuable features are the website blocking capability and SSL interception.It is quite scalable. If a user needs to do more deployments, they can just add them.In terms of most valuable features, I like the ICAP capability and URL filtering the most.It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations.The most valuable feature is the endpoint security.

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Cons
If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable.The licensing model needs to be more flexible.They need a better graphical interface, and they need a better ISE mechanism.Technical support needs to be improved because they take a very long time and there is no communication or notification.The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment.The solution is not very compatible with other products.

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The interface could be made more user-friendly.Difficult and time-consuming to deploy and update.Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours.It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic.There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties.

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Pricing and Cost Advice
Licensing fees are based on the number of users.I know from the manager that the price is too high and that other solutions offer the same features for less.When you compare the price of this solution to the price of FortiGate, it's high.The pricing is too high.

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There is an additional charge for advanced security features.Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost.

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report
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420,062 professionals have used our research since 2012.
Ranking
4th
Views
172
Comparisons
57
Reviews
7
Average Words per Review
334
Avg. Rating
7.9
5th
Views
1,415
Comparisons
1,102
Reviews
5
Average Words per Review
574
Avg. Rating
6.6
Top Comparisons
Also Known As
Cisco WSA, Cisco Web SecuritySymantec Complete Website Security
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Overview

For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).

Complete Website Security goes far beyond encryption to deliver protection for websites, data and applications—with 24/7 control that helps to mitigate risk and helps to ensure uninterrupted performance for every website. Multi-layered security and controls make our certificate issuance and authentication processes one of the most rigorous in the industry. Automated management pinpoints certificate and website weaknesses due to unexpected expirations, flawed installations, deprecation and critical vulnerabilities in the event of attacks. Meanwhile, Symantec’s unified security identifies worldwide security vulnerabilities, delivers real-time analytics and helps our customers to protect against damage 24/7. It's why we've become the name people trust.

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Learn more about Cisco Web Security Appliance
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Sample Customers
New South Wales Rural Fire Service, Caixa Seguradora
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Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company29%
Comms Service Provider15%
Healthcare Company9%
Transportation Company7%
Find out what your peers are saying about Cisco Web Security Appliance vs. Symantec Secure Web Gateway and other solutions. Updated: May 2020.
420,062 professionals have used our research since 2012.
We monitor all Web Security Gateways reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.