We performed a comparison between Cisco Web Security Appliance and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages."
"The most valuable feature is that we can use it as a proxy."
"Great for assisting with connections to networks or apps."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"This appliance gives me good visibility in the userbase and their activities."
"It integrates well with Cisco Email Security Appliance."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"It also has high availability."
"The solution's technical support team is responsive."
"The security of Trend Micro Web Security is good."
"It's a stable solution."
"The solution's scalability is good and we have more than 90 users for it."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"We find the advanced license for the DLP to be particularly useful with this product."
"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."
"I feel that it is a user-friendly product that provides quick response to users."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"We would like to see a security service head, where we can combine all the security into one solution."
"The solution is priced high."
"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better."
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"The tool needs to improve cloud-based decryption."
"They need a better graphical interface, and they need a better ISE mechanism."
"The product should be more secure and stable. It is also not flexible."
"The costs are a bit high in terms of licensing."
"The product's scalability is an area of concern where improvements are required."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"I would like to see better scalability and better performance."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
"Setup isn't very straightforward. You must have a certified technical engineer."
"The system should generate reports when an attack has been stopped, contained, or removed."
Cisco Web Security Appliance is ranked 10th in Secure Web Gateways (SWG) with 29 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 13 reviews. Cisco Web Security Appliance is rated 7.8, while Trend Micro Web Security is rated 7.8. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Symantec Proxy, Cisco Umbrella, Forcepoint Secure Web Gateway and Fortinet FortiProxy. See our Cisco Web Security Appliance vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors.
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