Compare Cisco Web Security Appliance vs. Zscaler Internet Access

Cisco Web Security Appliance is ranked 10th in Web Security Gateways with 2 reviews while Zscaler Internet Access is ranked 2nd in Web Security Gateways with 9 reviews. Cisco Web Security Appliance is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Cisco Web Security Appliance writes "The web security is good and it is user-friendly". On the other hand, the top reviewer of Zscaler Internet Access writes "Centralized firewall that protects the whole topography". Cisco Web Security Appliance is most compared with , whereas Zscaler Internet Access is most compared with Cisco Umbrella, Palo Alto Networks WildFire and Netskope.
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Most Helpful Review
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Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Web Security Gateways. Updated: September 2019.
372,124 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The setup was very easy and straightforward.

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Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.The most valuable feature is bandwidth control.The solution offers a distributed organization to master and to control all of the endpoints.The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.The scanning feature is impressive, because they do not introduce a big latency to the traffic.All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none.Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere.

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Cons
The solution is not very compatible with other products.

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Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.It also needs better integration with other applications as well. There are some restrictions.Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work.The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market.

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Pricing and Cost Advice
The pricing is too high.

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Our monthly fee is around R3000.Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee.The pricing is an issue. It is expensive compared to other firewalls on the market.​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​

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Ranking
10th
Views
45
Comparisons
14
Reviews
1
Average Words per Review
63
Avg. Rating
8.0
2nd
Views
25,359
Comparisons
18,586
Reviews
9
Average Words per Review
679
Avg. Rating
8.1
Top Comparisons
Compared 8% of the time.
Also Known As
Cisco WSA, Cisco Web SecurityZIA
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Cisco
Zscaler
Overview

For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.

For more details: 
https://www.zscaler.com/produc...

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Sample Customers
New South Wales Rural Fire Service, Caixa Seguradora Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company26%
Comms Service Provider14%
Retailer8%
Financial Services Firm7%
Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Web Security Gateways. Updated: September 2019.
372,124 professionals have used our research since 2012.
We monitor all Web Security Gateways reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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