Compare Cisco Web Security Appliance vs. Zscaler Internet Access

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Top Review
Find out what your peers are saying about Cisco Web Security Appliance vs. Zscaler Internet Access and other solutions. Updated: September 2021.
535,015 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature for us is the DNS-based protection.""It analyzes the domain security helps us implement the securest policy.""The weekly reportings are great. The investigation is super and the application management is equally great.""It's very stable, reliable and does its job.""What we like most is security and how easy it is to integrate with other appliances.""Provides dependable DNS monitoring of external devices.""The initial setup is very easy and takes only a few minutes.""Helps block personal email accounts."

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"The setup was very easy and straightforward.""The technical support is good. It is reactive and the documentation is very specific and very useful.""This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC.""The most valuable feature is that we can use it as a proxy.""This appliance gives me good visibility in the userbase and their activities.""It also has high availability.""Cisco is the best in giving technical support. There is no doubt about that.""The most valuable feature is security."

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"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.""The scanning feature is impressive, because they do not introduce a big latency to the traffic.""The security is excellent.""The VPN is valuable, as the whole technology is very different from a traditional VPN."

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Cons
"This solution does not give us full, 360-degree protection.""I would like to see integration with SecurNX in the future.""The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached.""It has happened in the past that Cisco Umbrella has denied us access to secure websites.""In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.""They need to improve analytics so they report on more of the specifics of user activity.""Missing a real data leakage prevention solution.""Data reporting could be improved."

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"The solution is not very compatible with other products.""The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment.""Technical support needs to be improved because they take a very long time and there is no communication or notification.""They need a better graphical interface, and they need a better ISE mechanism.""The licensing model needs to be more flexible.""If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable.""The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes.""The GUI is not user-friendly, so it needs to improve or be simplified."

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"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.""I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.""I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.""There are a few features that are not compatible with the Azure cloud."

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Pricing and Cost Advice
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""Cisco uses subscription models for the pricing and there are three subscription plans.""The licensing part for Umbrella is really flexible.""There are three models for licensing with different feature sets.""I think it's worth the money.""The price of Cisco Umbrella is a little higher than similar solutions, like Gateway.""The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower.""There is a subscription cost."

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"The pricing is too high.""When you compare the price of this solution to the price of FortiGate, it's high.""I know from the manager that the price is too high and that other solutions offer the same features for less.""Licensing fees are based on the number of users.""Regarding Cisco price-wise, it is always on a bit on the higher side.""Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."

More Cisco Web Security Appliance Pricing and Cost Advice »

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Questions from the Community
Top Answer:  Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
Top Answer: I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It… more »
Top Answer: The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans… more »
Top Answer: It integrates well with Cisco Email Security Appliance.
Top Answer: Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it.
Top Answer: Sometimes reporting is a little bit short. Cisco has always put more emphasis on developing big products that are very… more »
Top Answer: The VPN is valuable, as the whole technology is very different from a traditional VPN.
Top Answer: I don't handle billing or payments and therefore don't know the exact pricing of the solution of what exactly our… more »
Top Answer: Zscaler can scan a URL like: https://www.example.com/maliciu... Umbrella can not scan URLs, because they handle only… more »
Comparisons
Also Known As
OpenDNS
Cisco WSA, Cisco Web Security
ZIA
Learn More
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.

For more details: 
https://www.zscaler.com/produc...

Offer
Learn more about Cisco Umbrella
Learn more about Cisco Web Security Appliance
Learn more about Zscaler Internet Access
Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
New South Wales Rural Fire Service, Caixa Seguradora
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Top Industries
REVIEWERS
Financial Services Firm16%
Consumer Goods Company9%
Comms Service Provider9%
Computer Software Company6%
VISITORS READING REVIEWS
Comms Service Provider28%
Computer Software Company25%
Financial Services Firm6%
Government5%
VISITORS READING REVIEWS
Comms Service Provider41%
Computer Software Company19%
Government8%
Manufacturing Company4%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider24%
Financial Services Firm6%
Government5%
Company Size
REVIEWERS
Small Business39%
Midsize Enterprise26%
Large Enterprise34%
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise22%
Large Enterprise63%
REVIEWERS
Small Business40%
Midsize Enterprise40%
Large Enterprise20%
REVIEWERS
Small Business57%
Large Enterprise43%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise14%
Large Enterprise72%
Find out what your peers are saying about Cisco Web Security Appliance vs. Zscaler Internet Access and other solutions. Updated: September 2021.
535,015 professionals have used our research since 2012.

Cisco Web Security Appliance is ranked 5th in Secure Web Gateways (SWG) with 12 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 4 reviews. Cisco Web Security Appliance is rated 7.6, while Zscaler Internet Access is rated 8.6. The top reviewer of Cisco Web Security Appliance writes "We always hear from our customers that this is one of the products that they are very satisfied with". On the other hand, the top reviewer of Zscaler Internet Access writes "Centralized firewall that protects the whole topography". Cisco Web Security Appliance is most compared with Fortinet FortiProxy, Forcepoint Secure Web Gateway, McAfee Web Gateway and Symantec Secure Web Gateway, whereas Zscaler Internet Access is most compared with Netskope CASB, Prisma SaaS by Palo Alto Networks, Microsoft Cloud App Security, Palo Alto Networks WildFire and Fortinet FortiGate. See our Cisco Web Security Appliance vs. Zscaler Internet Access report.

See our list of best Secure Web Gateways (SWG) vendors.

We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.