Compare Cisco Webex Contact Center vs. Five9

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Cisco Webex Contact Center Logo
898 views|746 comparisons
Five9 Logo
1,552 views|1,156 comparisons
Ranking
Views
898
Comparisons
746
Reviews
0
Average Words per Review
0
Rating
N/A
Views
1,552
Comparisons
1,156
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
CC-One, BroadSoft CC-One
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Overview

The Cisco Webex Contact Center is a Software-as-a-Service (SaaS) offering that creates a single, global queue in the cloud from which to route omnichannel customer interactions to one or more teams, sites, or outsource partners.

Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.

Offer
Learn more about Cisco Webex Contact Center
Learn more about Five9
Sample Customers
AON, Office Depot, American Red Cross
SiemensPhone.comAmerican SupportCitrixNetSuiteGreenwood Hallhttp://www.five9.com/customers
Top Industries
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company23%
Media Company9%
Financial Services Firm7%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider17%
Non Profit6%
Government6%

Cisco Webex Contact Center is ranked 4th in Contact Center as a Service (CCaaS) while Five9 is ranked 3rd in Contact Center as a Service (CCaaS). Cisco Webex Contact Center is rated 0.0, while Five9 is rated 0.0. On the other hand, Cisco Webex Contact Center is most compared with Amazon Connect, Genesys Cloud, Avaya IX Contact Center, Cisco Finesse and NICE inContact CXone, whereas Five9 is most compared with Amazon Connect, Avaya IX Contact Center, Genesys Cloud, Cisco CCX and 8x8 Contact Center.

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.