Paul SteinmanPersonal User
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features of this solution are the Cisco CleanAir and Cisco RRM."
"The feature that I have found most valuable is its durability because we can rely on this solution. It is also easy to configure. Lastly, if something happens, we get good support from Cisco."
"I find this solution easy to configure and use."
"The solution offers very good application visibility and control integration for other analysis software."
"Good connectivity and easy to configure."
"The support offered by Cisco is excellent. They are very responsive and knowledgeable."
"This product has a long life and you don't have any issues with it."
"It is good, and it works."
"We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money."
"The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected."
"I now have the ability to remote access my network. That works extremely well. I can access it from any place. I don't need to be physically at the device. This saves me on time and travel."
"The metrics demonstrate that NETGEAR really does a good job of balancing the load between the various access points on the networks and this results in an elimination of downtime."
"[Being] able to configure the WiFi devices and to see utilization remotely, or from the cloud."
"I am all about simplicity. With the Insight management solution, I don’t need an additional cloud controller, appliance, network manager, or PC/server to configure and manage my access points. You have to look at cost, and everything has a cost. There is a cost to using Insight. But if the cost is reasonable, I don't want another layer. The ability to deploy a network and then have that software built-in, without having to go to a third-party, is big. Also, the less pieces that I have to call in on, the better. So, when I'm calling NETGEAR, it's not like I'm using some third-party piece of software to manage their product. It doesn't add that layer of complexity, which is key."
"From the WiFi aspect, it's very intuitive and easy to use. The solution enables me to manage my entire WiFi from anywhere in the world..."
"I'm able to do a lot of things, because the GUI is designed very well. I'm able to remotely make certain changes via my phone and apply them right away. It makes life easier when it comes to managing the equipment. The Insight management solution phone app is very good. It enables me to do what I want to do."
"I would like to see less dependency on other products such as ISE and Prime for certain implementations."
"One thing which we really don't like about Cisco is that it is very expensive."
"There should be an option for a wireless bridge that can be used to join two access points."
"The pricing of the solution is expensive if you compare it to other competitors."
"Controllers could be improved."
"Apple is definitely causing a lot of issues by turning on more security features on its equipment. It is causing more problems on the business side. One is what they call a randomized Mac address that Apple has put out. As far as I know, Cisco doesn't have a fix for that."
"There needs to be an access point that is compact and more suitable for small and medium-sized businesses."
"It requires a few tweaks in order to stabilize it. Its portal is complex. Cisco solutions are complex in general."
"Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it."
"There is always room for improvement."
"I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation."
"While the data throughput does provide us with full insight into data being used, we find that it's not very accurate."
"A con is the backend system which is very, very slow."
"The registration is annoying. I have to go back to NETGEAR and log tickets. Access points and router registration are something that they need to address in Insight. They need to fix the bug of getting the devices activated and enrolled in Insight without fighting with them. I have probably done about six of these in the last month. You get to see patterns."
"The biggest issue I've had is that it works very well with the WiFi, but it does not offer any assistance at all with the routers. You can't control them or manage them at all. As soon as you want to use anything on the network side—because I have multiple 28-port switches—you can't manage them using this app."
"Ubiquiti is a very good company. NETGEAR should look at that model and expand on its remote capabilities. Ubiquiti seems to have a better product."
"Cost is one of the reasons why we are switching to Aruba. Aruba is significantly lower than Cisco in price. We do the licensing on a three-year basis. Cisco makes licensing very difficult."
"The price of this product is reasonable."
"This is an expensive product."
"The product could be priced better."
"Cisco Wireless is a little bit expensive when compared to other solutions."
"The price is a little high. However, you get what you pay for. The quality of the product is high, you will find it is worth the money. There is some additional cost, for example, customer support."
"It's expensive because a lot of the controls come with licenses."
"This solution is expensive, but you get value for your money."
"Price-wise, it is a little too high, about $20 higher than what it should be, but it's worth it. It's cheaper than Cisco's access point, but the products are not apples to apples."
"It wasn't much more than 100 dollars a year. For the devices that we have, the pricing was pretty fair."
"The pricing seems to be reasonable."
"For what you get, the price of Insight access points is very reasonable."
"Their pricing is perfect for smaller businesses who are money and budget conscious. There are a lot of other solutions out there that are two to three times more expensive."
"I can source the stuff pretty quickly wherever I go through the distributor. There is pricing available at NETGEAR if you can spend between $2,000 and $5,000 on a solution. So, there is special pricing that they can help with. The vendor's reps are very responsive. They have a good channel system."
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Cisco Wireless is ranked 2nd in Wireless LAN with 53 reviews while NETGEAR Insight Access Points is ranked 7th in Wireless LAN with 8 reviews. Cisco Wireless is rated 8.2, while NETGEAR Insight Access Points is rated 8.0. The top reviewer of Cisco Wireless writes "Robust with a good level of performance and very helpful technical support". On the other hand, the top reviewer of NETGEAR Insight Access Points writes "Without using a third-party, I can deploy a network with software built-in". Cisco Wireless is most compared with Aruba Wireless, Ruckus Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and Alcatel-Lucent OmniAccess Stellar, whereas NETGEAR Insight Access Points is most compared with Ubiquiti WLAN, Cisco Meraki Wireless LAN, Ruckus Wireless, Aruba Wireless and Dell EMC Ruckus. See our Cisco Wireless vs. NETGEAR Insight Access Points report.
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