We performed a comparison between Citrix NetScaler and Kemp LoadMaster based on real PeerSpot user reviews.
Find out in this report how the two Application Delivery Controllers (ADC) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The NetScaler appliance has provided a lot of customers with greater high availability for their enterprise applications within a single site and across multiple locations."
"It is a very stable solution."
"For desktop application management, I recommend the NetScaler edition. This product is like a Swiss army knife. Citrix NetScaler ADC supports the education front-end."
"My customers have told me that the performance of this solution is good."
"Its customer support service is good."
"It is a stable solution. It crashed only once, four years ago...There is a return on investment using the solution."
"I would say the rewriting and redirection functions are must-have's for us."
"We use the solution's IP Reputation and bot protection features."
"LoadMaster is easy to deploy and understand."
"The solution is easy to configure when changing the load balancing method to Round Robin or least connection."
"The base feature of Kemp LoadMaster load balancing ticks all the boxes but the most valuable features would be the security features Intrusion Prevention (IPS) and Web Application Firewall (WAF)."
"Edge Security Pack is valuable because of the way it separates between critical infrastructure and the public internet."
"Managing and maintaining multiple servers is done in a single place."
"The Global WAF has saved us more than one time from unwanted traffic."
"Great web balancing and remote access balancing."
"The DNS Load Balancer makes it so that I don't have to worry about site failures."
"Citrix should improve the documentation. It is not really clear how to set up many features to our advantage. When we setup Citrix NetScaler ADC, we have to figure it out by ourselves without a lot of documentation."
"ADC from Citrix has added functionalities from other products and the usability is very difficult for someone who is used to a simpler user interface, it's a little bit of a mess to use."
"I would like to see more integration for single sign-on."
"Maybe creating policies with simple regular expressions."
"An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to."
"Citrix ADC can be really complex. It isn't very simple like some other appliances that I've worked with. You need a lot of skill and experience to manage it. I'm not talking about a year or two. You need at least four years to understand it very well. It is not that easy to learn. They should make it a lot simpler for users to understand the management of it. They can also provide some additional training. The material they have on the site is not sufficient enough for you to understand how to manage it. Their training is expensive, and not everyone has the funds and experience for it. Citrix isn't very popular around these parts of the world. So, it can use some more marketing, sales, enlightenment, and advertisement. These could bring more market for them. Basically, there are just a few companies that really go for Citrix. Most of the companies go for VMware because they marketed themselves more than Citrix. There isn't much difference between Citrix and VMware. VMware is a little more robust than Citrix. Citrix has focused more on desktops rather than server virtualization, and that's the advantage VMware has over Citrix. Citrix also needs to educate and inform users about the infrastructure that is supported with a version. Currently, if the customers don't look at the datasheet, they might miss this important information."
"The main areas for improvement would be around documentation and support. If a feature can be used in two or three ways, show that feature being used in all of those ways. Documentation seems to only cover the primary use case and leaves you to either run through trial and error or consult the user community. In terms of support, I have never actually had them solve any of my issues. I have always solved them myself and then provided the resolution to support."
"I would like to see them make it easier to do some of the more complex things. For example, a web re-direct requires two pieces to it. You have two ports and when people want to go to a web page, they just type in the webpage that on the backend it will redirect them to a secure link. The initial setup of that is cumbersome because you have to do it twice. There are things that can be replicated. The IP address, for example, is the same. This change would go a long way. Don't make me do it twice and don't make me have to read tons of documentation to figure out how to do it. Ease of configuration for some of the more complex processes would be a good improvement."
"It has all types of logs and they are very detailed, but it's a little bit hard to search for a single event."
"Some documentation is out of date versus the new version, and things have been moved."
"I definitely think that the WAF can be improved."
"Third, the password history restriction needs improvement. For example, the password policy will restrict the user to always use a unique password combination. The password should not be reused for a minimum of three generations of passwords."
"UI is very basic and unattractive."
"The only thing I have struggled with is setting up automatic backups."
"I really don't like the way the logs are presented in the software."
"There is room for improvement in the stability of the solution."
Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 27 reviews while Kemp LoadMaster is ranked 6th in Application Delivery Controllers (ADC) with 7 reviews. Citrix NetScaler is rated 8.4, while Kemp LoadMaster is rated 9.4. The top reviewer of Citrix NetScaler writes "Good stability and offers various valuable features like WAF ". On the other hand, the top reviewer of Kemp LoadMaster writes "A Cheap and Stable Load Balancing solution with various Features, Functionalities and a Good Support Team". Citrix NetScaler is most compared with F5 BIG-IP Local Traffic Manager (LTM), Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy and Barracuda Web Application Firewall, whereas Kemp LoadMaster is most compared with HAProxy, NGINX Plus, Fortinet FortiADC, F5 BIG-IP Local Traffic Manager (LTM) and A10 Networks Thunder ADC. See our Citrix NetScaler vs. Kemp LoadMaster report.
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