We performed a comparison between Citrix Gateway and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Infrastructure VPN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"The solution has good performance."
"The technical support is very responsive and fast"
"For our use case, it was scalable. There were at least 25 end users using this solution from remote locations. And once the connection was established, there weren't any complaints."
"It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product."
"What I find most valuable about this solution, is that it runs seamlessly."
"Citrix Gateway is stable once I am connected."
"The features that we have found most valuable are the web app support and VPN."
"I didn't have any hiccups or issues with it."
"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."
"To quarantine and clean a malware file provides a lot of security."
"The performance is good."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"Prisma Access by Palo Alto Networks is a seamless solution."
"The product's initial setup phase is simple."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"There must be a more easy-to-use GUI."
"When it comes to the VDA environment, making it additionally stable is important."
"The dashboard or interface should be more clear in reporting issues. Integration with other applications should be more user-friendly."
"Lacks access through a mobile device."
"The initial setup could be made easier."
"As an organization, our initiative is to move to the cloud, Citrix Gateway needs to improve its cloud capabilities and make the cloud solution more robust."
"The major issue is price. I would also like them to make other aspects more accessible."
"The solution has unnecessary limitations."
"The solution can be a bit pricey."
"We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve."
"The price can be reduced to make it more competitive."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Citrix Gateway is ranked 11th in Enterprise Infrastructure VPN with 33 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 56 reviews. Citrix Gateway is rated 8.2, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of Citrix Gateway writes "Provided the ability for remote work during the pandemic". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Citrix Gateway is most compared with F5 BIG-IP Access Policy Manager (APM), Fortinet FortiClient, Ivanti Connect Secure, Cisco AnyConnect Secure Mobility Client and Microsoft Azure VPN Gateway, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Citrix Gateway vs. Prisma Access by Palo Alto Networks report.
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