We performed a comparison between Citrix Web App and API Protection and F5 Advanced WAF based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"The solution's technical support is good."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"We have good customer support."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"Citrix Web App API Protection allows you to enable a blocking mode"
"The most valuable feature of F5 Advanced WAF is its ability to have a pool of resources that can distribute your traffic, and that is a plus for me. My company tried to look into a competitor, Imperva, but it was lacking that capability, so F5 Advanced WAF outperforms Imperva."
"F5 technical support is excellent. They are experts who always provide the right solution, and they understand the problem. Their response and resolution times are good."
"F5's user-friendly interface and seamless integration stand out as the most valuable features for us."
"F5 Advanced WAF is a stable solution, we are satisfied. It is more stable than ForiWeb."
"The most valuable features of F5 Advanced WAF are the easy identification of events and customization. We can pinpoint our settings."
"I like all of the features, but the main one is the attack signatures."
"The solution isn't too expensive. The license allows you to license what you need and leave out what you don't need."
"The solution uses AI to protect against botnet attacks."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"The solution's pricing is a big concern and should be improved."
"The reporting is not so good. They don't have an application to connect the logs."
"Citrix Web App and API Protection could improve in the area of licensing"
"The product could be improved by making it easier to use and easier to implement."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"F5 Advanced needs to improve its bot protection. The solution needs to have machine learning to learn the behavior of the customer to recognize the human versus the bot. This is a difficult feature to explain to our customers. I would like documentation about the bot feature to make it easier for the customer to understand."
"The solution could improve by having an independent capture module. It has a built feature that you can deploy the capture on your published website. However, it's not very user-friendly. When you compare this feature to Google Capture or other enterprise captures, they are very simple. It needs a good connection to the F5 Advanced WAF sandbox. When you implement this feature in the data center, you may suffer some complications with connecting to the F5 Advanced WAF sandbox. This should be improved in the future."
"The tool needs to improve its pricing."
"You have to buy another module with an extra license, to have the authentication feature."
"One area for improvement in the product is its SSO integration, which posed challenges and required significant effort to resolve."
"The BIG-IQ is supposed to centralize the management for all of the boxes but it's not very effective."
"F5 Advanced WAF needs better integration within the application, like remote dashboards."
"The Sandbox integration feature could be improved."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while F5 Advanced WAF is ranked 3rd in Web Application Firewall (WAF) with 53 reviews. Citrix Web App and API Protection is rated 8.0, while F5 Advanced WAF is rated 8.6. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of F5 Advanced WAF writes "Flexible configuration, reliable, and highly professional support". Citrix Web App and API Protection is most compared with Azure Front Door, Fortinet FortiWeb, AWS WAF, Akamai App and API Protector and Imperva DDoS, whereas F5 Advanced WAF is most compared with Fortinet FortiWeb, Microsoft Azure Application Gateway, AWS WAF, Imperva Web Application Firewall and Cloudflare. See our Citrix Web App and API Protection vs. F5 Advanced WAF report.
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