We performed a comparison between Citrix Web App and API Protection and F5 Silverline Managed Services based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"We have good customer support."
"The work balancing applications are the most valuable feature."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"Citrix Web App API Protection allows you to enable a blocking mode"
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"We have a lot of businesses that we put behind this solution, and it has really helped us in terms of monitoring the logs and incidents."
"The most valuable features are the configuration and configuring the process."
"The initial setup is straightforward."
"F5 technical support is really good."
"Its flexibility is the most valuable because it is a managed service. The good part is that you don't need to set it up. It just needs DNS routing, which is the easiest thing. Our client had Akamai for certain websites because they were using CDN features. They had NetScaler on the internal zone, F5 AWAFs on the data centers, and no WAF at all in the cloud. One of the main activities of the project was to move all these policies into a single WAF so that we could control and use that as a choke point. That exercise itself was very easy because it was a managed service and F5 Silverline Web Application Firewall does that for you. That's the best thing about F5 Silverline Web Application Firewall. It is easy to apply policies on-premises. If you have AWAF on-premises and you want to replicate some policies on F5 Silverline Web Application Firewall, other than the policies that it applies by itself, it is easy because you have a team that supports it. F5 Silverline Web Application Firewall works perfectly fine. It pretty much does everything that an Advanced WAF on-premises should do."
"The initial setup is very straightforward."
"Most vendors fulfill the requirements for standard DDoS protection, but F5 Silverline Managed Services has a better understanding of defending web applications like HTTP and can mitigate more bot activity than any other vendor."
"The most valuable feature of F5 Silverline Managed Services is it becomes similar to a distributed architecture."
"Citrix Web App and API Protection could improve in the area of licensing"
"The product could be improved by making it easier to use and easier to implement."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The configuration for its web application firewall is complicated."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"The reporting is not so good. They don't have an application to connect the logs."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The price is high in comparison to other products."
"We need to have support for cloud protection, which is not offered by this solution."
"F5 Silverline Managed Services can improve by adding features that Palo Alto has."
"In terms of the scalability, this part is always so confusing because they are checking for packet count. Also, after an attack, they said that the throughput must be from gigabits but then I check my bandwidth and it is already done in gigabits. So it is a little bit confusing."
"We'd like more AI to be used. Right now, they don't use it enough."
"The product could be improved on the global load and the integration with the other solution like Cisco and Dell. As a representor of the operation, we prefer to have one platform which can accommodate all type of integration. We are also looking for more improvements in the security policy configuration."
"F5 Silverline Managed Services can improve by reducing the price."
"The navigation is difficult to use."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while F5 Silverline Managed Services is ranked 19th in Web Application Firewall (WAF) with 14 reviews. Citrix Web App and API Protection is rated 8.0, while F5 Silverline Managed Services is rated 7.6. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of F5 Silverline Managed Services writes "It is flexible and lets you easily apply policies, but it needs to support more PoPs". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Akamai App and API Protector, whereas F5 Silverline Managed Services is most compared with Cloudflare, Arbor DDoS, AWS WAF, Microsoft Azure Application Gateway and F5 BIG-IP Local Traffic Manager (LTM). See our Citrix Web App and API Protection vs. F5 Silverline Managed Services report.
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