We performed a comparison between Citrix Web App and API Protection and ImmuniWeb based on real PeerSpot user reviews.
Find out what your peers are saying about Amazon Web Services (AWS), Microsoft, F5 and others in Web Application Firewall (WAF)."We have good customer support."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"The solution's technical support is good."
"The work balancing applications are the most valuable feature."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"The initial setup process is user-friendly."
"After the assessment, you clearly know which assets require penetration testing."
"The solution's most valuable feature is reporting."
"I like the fully automated continuous discovery run by ImmuniWeb in the background. We do not need to rerun the same tests or the same scanning against our resources. We need to supply our IP addresses, domain names, and significant resources with special domain names and URLs, and we need to do it only once. Then we always have an up-to-date picture. I also like the integration with our single sign-on system. We do not need to maintain a separate set of usernames or user accounts. We can plug this ImmuniWeb service into our authentication technology, enabling two-factor authentication. We have secure authentication right out of the box. The other important feature I like is the executive view. You can easily switch from a technical view to an executive view and have a helicopter view of the compliance status. We can see how much effort is required and our current status."
"ImmuniWeb boasts a robust vulnerability detection mechanism, formidable threat mitigation, and an efficient remediation process, incorporating automation techniques and ALM strategies. The solution is highly stable. The solution is scalable. Editing Key Points for Review "Review about ImmuniWeb" What is our primary use case? We use the solution when we face challenges and urgent attention is needed for complex cases from our clients. To address this, we collaborate with the middleware, internal, and client teams to analyze and sort through intricate logs concerning our business cybersecurity program. How has it helped my organization? The solution helped us with one of our clients in the New York area contacted us about a data breach. In response, we swiftly organized a case meeting involving our client, internal, and email customer support teams. Together, we conducted an incident response, facilitating offline assistance for proper planning and risk management processes. We delved into the details of the data breach, identified how it occurred, and collaborated to rectify the issue. The client expressed satisfaction with the resolution process. What is most valuable? ImmuniWeb boasts a robust vulnerability detection mechanism, formidable threat mitigation, and an efficient remediation process, incorporating automation techniques and ALM strategies. It also focuses on consumer satisfaction and operates in English-speaking markets, primarily required by the UAE, the United States, Canada, and Australia, among other developed countries. For how long have I used the solution? We have been using this product for the past one and half years. What do I think about the stability of the solution? The solution is highly stable. I rate it a perfect ten. What do I think about the scalability of the solution? The solution is scalable. I rate it a nine out of ten. How are customer service and support? Support is generally excellent"
"ImmuniWeb is stable."
"The most valuable features are the SLA of Zero false-positives, less time of service development, validation of unlimited patched vulnerabilities, and several others."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"The configuration for its web application firewall is complicated."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The reporting is not so good. They don't have an application to connect the logs."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"The solution's pricing is a big concern and should be improved."
"ImmuniWeb sometimes shows previous scans instead of running tests."
"It would be better if they had an automated tagging feature. The tagging functionality currently requires manual tagging, and that's probably the most needed feature from my standpoint. We also do not have enough tools, enough features, or options to display different resources in the way we need. There are basic grouping and some filtering features, but we still cannot fully separate some flavors of our resources. However, we may not be aware of the latest features."
"The deployment process on the cloud is straightforward, while on-premise can be complex. Support is generally excellent, although there can be delays in ticket resolution."
"A great idea would be to support using Discovery on the internal network, allowing delivery of all the features of the current Discovery to internal network resources."
"Its technical support could be better."
"The product’s interface for the web applications could be similar to Android and iOS versions."
"A great idea would be to make a mobile application for the ImmuniWeb portal so that all information would be available on the go and from a mobile phone as well. It would be much more convenient."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while ImmuniWeb is ranked 17th in Application Security Testing (AST) with 7 reviews. Citrix Web App and API Protection is rated 8.0, while ImmuniWeb is rated 8.2. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of ImmuniWeb writes "Easy initial setup process, but reporting feature for web scanning tools need improvement". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Akamai App and API Protector, whereas ImmuniWeb is most compared with Qualys Web Application Scanning, Acunetix, Tenable.io Web Application Scanning, OWASP Zap and Veracode.
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