We performed a comparison between Citrix Web App and API Protection and Imperva Bot Management based on real PeerSpot user reviews.
Find out what your peers are saying about Amazon, Microsoft, F5 and others in Web Application Firewall (WAF)."The solution's technical support is good."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"The work balancing applications are the most valuable feature."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"We have good customer support."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"I am impressed with the product's automatic bot mechanism. It also gives us the control to create our own custom bot rules."
"The stability of the product is good since I haven't had any problems with the solution."
"Citrix Web App and API Protection could improve in the area of licensing"
"The configuration for its web application firewall is complicated."
"The product could be improved by making it easier to use and easier to implement."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The reporting is not so good. They don't have an application to connect the logs."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"The solution's pricing is a big concern and should be improved."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The tool needs to include artificial intelligence and machine learning. It also needs to improve profiling."
"Sometimes, it takes a bit of time for the technical staff of the solution to get back to our company with a resolution for our problems."
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Citrix Web App and API Protection is ranked 19th in Web Application Firewall (WAF) with 10 reviews while Imperva Bot Management is ranked 4th in Bot Management with 2 reviews. Citrix Web App and API Protection is rated 7.8, while Imperva Bot Management is rated 8.0. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Imperva Bot Management writes "A product that offers advanced bot detection capabilities and reporting features". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Akamai App and API Protector, whereas Imperva Bot Management is most compared with Cequence Security, Akamai Bot Manager, AWS WAF, Cloudflare and DataDome Real-Time Bot Protection.
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