We performed a comparison between Citrix Web App and API Protection and Microsoft Azure Application Gateway based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the solution's simplicity compared to Citrix's on-prem solutions."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The solution's technical support is good."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"We have good customer support."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"The work balancing applications are the most valuable feature."
"Good customization; able to report and take action on alerts."
"We chose this solution in the first place because it has access to Layer 7. I can control the requests and the content, which I can access on my network if I want to even if it's forbidden access to other external resources. If I want to monitor, for example, traffic, and apply this rule on Layer 7, I can do so. This was our main goal when implementing this application. We wanted to take advantage of the Gateway capabilities."
"WAF feature replicates the firewall."
"The solution has built-in rules that reduce alerts and are easy to configure."
"The solution's most valuable feature is an HTTP solution and SSL certificate. It is also easy to use."
"Load balancing and web application firewall features are the most valuable."
"The solution was very easy to configure. It wasn't hard at all to adjust it to our needs."
"I find Application Gateway’s WAF module valuable because it helps prevent layer 7 attacks."
"The product could be improved by making it easier to use and easier to implement."
"The configuration for its web application firewall is complicated."
"The solution's pricing is a big concern and should be improved."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The reporting is not so good. They don't have an application to connect the logs."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"Citrix Web App and API Protection could improve in the area of licensing"
"Implementing and standardizing the solution across the IT landscape in a heterogeneous environment is painful."
"Application Gateway’s limitation is that the private and the public endpoint cannot use the same port."
"It takes a lot of time for a certificate to update in the system. That is a huge drawback, affecting the load-balancing side. And when there are changes to the load balancing, it affects the end-user."
"The solution is easy to use overall, but the dashboard could be updated with a better layout and graphical design so that we can see the data a bit easier. Microsoft could also add more documentation. The documentation Microsoft provides doesn't tell us about resource requirements. We found that the instances we had weren't sufficient to support the firewall, so we had to increase them."
"The pricing of the solution is a bit high. The solution should offer different pricing systems."
"The monitoring on the solution could be better."
"The tool's pricing could be improved."
"Microsoft Azure Application Gateway's first deployment is complex. It needs to improve its pricing."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while Microsoft Azure Application Gateway is ranked 2nd in Web Application Firewall (WAF) with 38 reviews. Citrix Web App and API Protection is rated 8.0, while Microsoft Azure Application Gateway is rated 7.2. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Microsoft Azure Application Gateway writes "High stability with built-in rules that reduce alerts and are easy to configure". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Akamai App and API Protector, whereas Microsoft Azure Application Gateway is most compared with Azure Front Door, Citrix NetScaler, F5 Advanced WAF, AWS WAF and Cloudflare Web Application Firewall. See our Citrix Web App and API Protection vs. Microsoft Azure Application Gateway report.
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