We performed a comparison between Citrix Web App and API Protection and Reblaze based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have good customer support."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"The work balancing applications are the most valuable feature."
"The solution's technical support is good."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"We like the website protection. It's really good. The dashboard is really simple to use."
"Provides mobile app security."
"The main feature is using the rules and being able to see the traffic. It helps us find malicious traffic."
"The best thing about Reblaze, for us, is that it has been a game changer because previously, we were using Google's Web Application Firewall, but it wasn't up to the mark."
"The feature I find most valuable is the user-friendly dashboard. It is easy to understand how everything works and it allows you to make decisions quickly and efficiently."
"The most valuable features were the real-time monitoring and the management. With this kind of product, you need a very good management system to allow you to see false positives in real-time; to see what's happening in real-time... The clarity stood out. It was very visible and very easy to navigate; very easy to find the data we were looking for."
"Reblaze knows how to manage security. For me as, someone who knows little about security, it's good that I have a firm that optimizes everything according to their standards. It's their responsibility and they are fully hands-on."
"The real-time monitoring and reporting are very good. There are information updates in their portal every two minutes. They also have the ability to spill it into Sumo Logic, for example. It's very easy to use."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The reporting is not so good. They don't have an application to connect the logs."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"The product could be improved by making it easier to use and easier to implement."
"Citrix Web App and API Protection could improve in the area of licensing"
"The solution's pricing is a big concern and should be improved."
"The configuration for its web application firewall is complicated."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"I would like to have seen more automated reports. Maybe it has been improved in the last year and I'm just not aware of it. But from a managerial point of view, you want a summary report, a weekly report: How many attacks were blocked? How much bandwidth was saved due to the caching mechanism? What were the top-ten attacks that were tested on the network, etc? I could most likely have found all that data if I logged in to the system and ran different reports. It would be very helpful to get a management report on a weekly basis."
"The WAF features are not as granular as we would expect from a WAF system. There should be more granularity and in-depth rules, out-of-the-box."
"It would be beneficial if it had a workflow or a feature that could fine-tune settings based on high-level requirements."
"Some of the settings on the dashboard are confusing."
"We have multiple products behind different instances of Reblaze. We have one instance for staging and then we have a production instance for multiple products. One of the things that we have requested is a unified view panel, so that we can see each of the instances in a unified view. That way, we won't have to go bouncing from instance to instance."
"Up to now the only cons I could find is sometimes getting change management back on track, because it's a company that evolves, and sometimes I don't have the same needs that they have. But besides that, up until now, I am really pleased with their service and I've also recommended them to some of my clients."
"They have an interface that you have to adjust to. That is a bit of a downfall because I expect an interface to be very intuitive for someone who knows little about security. But if you know about security, the interface is wonderful."
"There is room for improvement in helping us understanding session management... We want Reblaze to catch and identify everything. We want to see the various devices doing one activity and to see, in a timeline, what's happened. We would like to see a more human-readable display to understand what's happening in the web app."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while Reblaze is ranked 23rd in Web Application Firewall (WAF) with 10 reviews. Citrix Web App and API Protection is rated 8.0, while Reblaze is rated 8.8. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Reblaze writes "Offers flexibility with a kill switch for bypassing Reblaze if needed and provides a reliable Layer 7 defense against attacks". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Akamai App and API Protector, whereas Reblaze is most compared with Cloudflare, Imperva DDoS, F5 Advanced WAF, Radware Alteon and AWS WAF. See our Citrix Web App and API Protection vs. Reblaze report.
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