Citrix ShareFile vs IBM ECM comparison

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Executive Summary

We performed a comparison between Citrix ShareFile and IBM ECM based on real PeerSpot user reviews.

Find out what your peers are saying about Dropbox, Box, Microsoft and others in Content Collaboration Platforms.
To learn more, read our detailed Content Collaboration Platforms Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Easy to manage and fully secure.""This provides us with a secure way of sending tax returns without having to use passwords.""Citrix has a very good file auditing features and security features.""The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically.""It's user-friendly for end users.""ShareFile gives you all of the features of cloud providers, but in an on-premises solution.""The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products.""The solution is scalable."

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"The content management is all about you as you can make the same content for minimal purpose solutions applications.""The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc.""The scalability is a valuable feature, that we're able to display our documents to so many people.""The vertical scalability, as we can use it across some of our applications."

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Cons
"The user interface is not very intuitive.""My only issue with this solution is the cost, which should be improved.""Some of our customers are facing issues if they've deployed in hybrid mode.""The configuration on the mobile devices is a little clunky, in terms of setting up the application.""There are sometimes scalability issues after updates.""DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices.""Everything they have should be integrated into one item.""They should integrate the solution with more email services."

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"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days.""I would like to see seamless application integration.""I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with.""I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."

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Pricing and Cost Advice
  • "You have to work hard in order to get the suitable licenses."
  • "If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
  • "Citrix has a very good file auditing features and security features."
  • "I give the cost of the solution a five out of five."
  • More Citrix ShareFile Pricing and Cost Advice →

  • "Reach out to local IBM partners.​"
  • More IBM ECM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:They should integrate the solution with more email services. That would be very helpful.
    Top Answer:We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
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    2,502
    Comparisons
    2,086
    Reviews
    3
    Average Words per Review
    891
    Rating
    8.7
    Views
    904
    Comparisons
    782
    Reviews
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    Also Known As
    ShareFile
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    Overview
    ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.

    IBM Content Foundation on Cloud

    IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.


     IBM Case Manager on Cloud

    IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

                                   

    Sample Customers
    Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
    KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company13%
    Legal Firm9%
    Financial Services Firm8%
    Construction Company8%
    REVIEWERS
    Financial Services Firm53%
    Insurance Company20%
    Religious Institution7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company12%
    Government12%
    Insurance Company10%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise30%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise16%
    Large Enterprise46%
    REVIEWERS
    Small Business6%
    Large Enterprise94%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    Buyer's Guide
    Content Collaboration Platforms
    March 2024
    Find out what your peers are saying about Dropbox, Box, Microsoft and others in Content Collaboration Platforms. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Citrix ShareFile is ranked 9th in Content Collaboration Platforms with 11 reviews while IBM ECM is ranked 15th in Enterprise Content Management with 16 reviews. Citrix ShareFile is rated 8.4, while IBM ECM is rated 8.0. The top reviewer of Citrix ShareFile writes "Flexible plans, stable, and scalable". On the other hand, the top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". Citrix ShareFile is most compared with SharePoint, Dropbox, Microsoft OneDrive, Box and Office 365, whereas IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, OpenText Documentum, Alfresco and SAP Extended Enterprise Content Management.

    We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.