We performed a comparison between Citrix ShareFile and IBM ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Box, Microsoft and others in Content Collaboration Platforms."Easy to manage and fully secure."
"This provides us with a secure way of sending tax returns without having to use passwords."
"Citrix has a very good file auditing features and security features."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"It's user-friendly for end users."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"The solution is scalable."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"The vertical scalability, as we can use it across some of our applications."
"The user interface is not very intuitive."
"My only issue with this solution is the cost, which should be improved."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"There are sometimes scalability issues after updates."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Everything they have should be integrated into one item."
"They should integrate the solution with more email services."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"I would like to see seamless application integration."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
Earn 20 points
Citrix ShareFile is ranked 9th in Content Collaboration Platforms with 11 reviews while IBM ECM is ranked 15th in Enterprise Content Management with 16 reviews. Citrix ShareFile is rated 8.4, while IBM ECM is rated 8.0. The top reviewer of Citrix ShareFile writes "Flexible plans, stable, and scalable". On the other hand, the top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". Citrix ShareFile is most compared with SharePoint, Dropbox, Microsoft OneDrive, Box and Office 365, whereas IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, OpenText Documentum, Alfresco and SAP Extended Enterprise Content Management.
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