Citrix ShareFile vs IBM FileNet

Citrix ShareFile is ranked 9th in Enterprise Content Management with 4 reviews vs IBM FileNet which is ranked 2nd in Enterprise Content Management with 54 reviews. The top reviewer of Citrix ShareFile writes "Easy to use alternative to FTP with improved security, reporting and Outlook integration". The top reviewer of IBM FileNet writes "The APIs IBM provides for FileNet are elastic and powerful". Citrix ShareFile is most compared with Dropbox, Box and SharePoint. IBM FileNet is most compared with SharePoint, Alfresco and OpenText ECM. See our Citrix ShareFile vs IBM FileNet report.
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Quotes From Members Comparing Citrix ShareFile vs IBM FileNet

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
ShareFile gives you all of the features of cloud providers, but in an on-premises solution.The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products.

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It has the ability to mix document management and process automation.It allows for multiple people to access content simultaneously.Instead storing our documents offsite, we are storing all of our documents electronically.It has a robust API. We are able to have systems communicate with each other, and do business process automation.​I have found that it scales well.I would say the workflow is pretty good. Also, the flexibility of being able to create custom objects with a lot of domain-specific attributes that we follow.Users are able to create their own content, and they can manage their own sets of tasks, to work at their own pace and get their jobs done.The most critical benefit has been ease of use. It speeds along our development helping us go to market a lot sooner.

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Cons
The configuration on the mobile devices is a little clunky, in terms of setting up the application.There are sometimes scalability issues after updates.

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I think the support could be better, and it could improve.It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues.Programmers have to translate user needs into IBM FileNet, which causes misinterpretations.I would like to see expanded search features, like content search.The installation and configuration to start up needs expert level knowledge.​I would like to see Azure AD added.​I would rate the technical support as medium. I do not like the login process. It is not great.One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture.

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Pricing and Cost Advice
If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together.You have to work hard in order to get the suitable licenses.

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​There are lots of components to the product. Make sure before you invest that you know which components you need.​​For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose.For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries.FileNet is not cheap, but you absolutely get what you pay for. ​The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet.It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions.

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report
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288,186 professionals have used our research since 2012.
Ranking
RANKING
Views
7,099
Comparisons
5,156
Reviews
4
Followers
318
Avg. Rating
8.3
Views
13,777
Comparisons
8,067
Reviews
54
Followers
873
Avg. Rating
8.1
Top Comparisons
Top Comparisons
Compared 25% of the time.
Compared 21% of the time.
Compared 17% of the time.
See more Citrix ShareFile competitors »
Compared 22% of the time.
Compared 16% of the time.
Compared 13% of the time.
See more IBM FileNet competitors »
Also Known As
Also Known AsShareFile
Website/Video
Website/VideoCitrix
IBM
Overview
OverviewShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

OFFER
Learn more about Citrix ShareFile
Learn more about IBM FileNet
Sample Customers
Sample CustomersExelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
31%
Energy/Utilities Company
9%
Construction Company
7%
Non Profit
6%
REVIEWERS
Financial Services Firm
33%
Insurance Company
16%
Healthcare Company
9%
Government
7%
VISITORS READING REVIEWS
Financial Services Firm
30%
Insurance Company
21%
Manufacturing Company
9%
Energy/Utilities Company
9%
Company Size
Company Size
VISITORS READING REVIEWS
Small Business
32%
Midsize Enterprise
44%
Large Enterprise
24%
REVIEWERS
Small Business
13%
Midsize Enterprise
11%
Large Enterprise
77%
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288,186 professionals have used our research since 2012.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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