We performed a comparison between Citrix ShareFile and OpenText Content Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Box, Microsoft and others in Content Collaboration Platforms."The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"Citrix has a very good file auditing features and security features."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"It's user-friendly for end users."
"Easy to manage and fully secure."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The solution is scalable."
"The product can be integrated with different solutions."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"An advantage is integration with your IP directory."
"I did not face issues with the product's scalability...The solution's technical support is good."
"It has a robust search but has often been difficult for people to learn."
"The user interface is not very intuitive."
"There are sometimes scalability issues after updates."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"They should integrate the solution with more email services."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Everything they have should be integrated into one item."
"My only issue with this solution is the cost, which should be improved."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The stability of the solution is an area of concern where improvements can be made."
"The product could improve its scalability."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The ease of use should be addressed."
Citrix ShareFile is ranked 9th in Content Collaboration Platforms with 11 reviews while OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews. Citrix ShareFile is rated 8.4, while OpenText Content Manager is rated 7.6. The top reviewer of Citrix ShareFile writes "Flexible plans, stable, and scalable". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Citrix ShareFile is most compared with SharePoint, Dropbox, Microsoft OneDrive, Box and Office 365, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management.
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