Compare Citrix Virtual Apps and Desktops vs. Microsoft Remote Desktop Services

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Most Helpful Review
Find out what your peers are saying about Citrix Virtual Apps and Desktops vs. Microsoft Remote Desktop Services and other solutions. Updated: March 2021.
475,129 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The shadow feature is extraordinary and helps a lot when supporting remote users.""The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines.""XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions.""Stable product with straightforward setup.""This is a very stable solution which you can feel confident using.""You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low.""I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients.""The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."

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"It's almost an out of the box function once you have installed the other components.""I like that it works. In most cases, it's predictable. You know what you get.""The most valuable features are availability and security.""The most valuable feature is that it gives me full accessibility to my servers.""The most valuable features are the desktop session and desktop virtualization.""In terms of the valuable features, I like the profile, the new version is really good.""The most valuable feature is the remote application access.""The most valuable feature is the ease of use."

More Microsoft Remote Desktop Services Pros »

Cons
"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent.""We would like to be able to provide VDI, a full desktop, to each of our users.""Pricing can be lower and roaming profiles need to be fixed to work consistently.""For us, pricing is the most important feature to improve.""The product should expand its capabilities for integrating with other environments.""Citrix has to support all of the hypervisors including KVM and OpenStack KVM.""There are a lot of shortfalls with supporting printing over XenApp.""There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."

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"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution.""Microsoft still has some really bad remote desktop appliance for Mac.""We are searching for a product with better remote access and remote sessions.""Security in the connection between us and our clients' servers is something that can be improved.""My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast.""The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features.""There are problems with using Microsoft Teams within a virtual desktop on a mobile device.""I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."

More Microsoft Remote Desktop Services Cons »

Pricing and Cost Advice
"I suggest using the concurrent user licensing scheme.""A perpetual enterprise license costs approximately $300 USD.""The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue.""Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process.""The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after.""The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license.""Citrix is a mid-range cost solution compared to some others out there.""In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

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"The solution has a perpetual license and it is purchased upfront.""It will probably cost about $500 USD to get the resources set up in the cloud.""Although not an expensive product, pricing is always something that can be improved.""It's not an expensive solution.""It's not an expensive product.""Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."

More Microsoft Remote Desktop Services Pricing and Cost Advice »

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Questions from the Community
Top Answer: In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for… more »
Top Answer: In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many… more »
Top Answer: I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value… more »
Top Answer: Good screen draw feature and ability to use two monitors.
Top Answer: It would be helpful if there was a feature that notifies you when the internet is down so you're not working for nothing, it should be something that pops right up where you can see it. The internet… more »
Ranking
2nd
out of 32 in Remote Access
Views
18,829
Comparisons
13,422
Reviews
18
Average Words per Review
1,467
Rating
8.8
3rd
out of 32 in Remote Access
Views
16,921
Comparisons
14,003
Reviews
11
Average Words per Review
396
Rating
7.8
Popular Comparisons
Also Known As
XenDesktop, XenApp (Citrix Virtual Apps)
Remote Desktop Services
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Overview

Citrix Virtual Apps and Desktops provide granular access control, advanced system monitoring and an inherently secure architecture by providing remote access to Windows and Linux apps and desktops secured in the datacenter. Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.

Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.
Offer
Learn more about Citrix Virtual Apps and Desktops
Learn more about Microsoft Remote Desktop Services
Sample Customers
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Bank Alfalah Ltd.
Top Industries
REVIEWERS
Financial Services Firm15%
Computer Software Company15%
Insurance Company12%
Energy/Utilities Company12%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider19%
Media Company7%
Government5%
REVIEWERS
Financial Services Firm27%
Healthcare Company18%
University18%
Government9%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company21%
Government7%
Educational Organization5%
Company Size
REVIEWERS
Small Business23%
Midsize Enterprise21%
Large Enterprise56%
VISITORS READING REVIEWS
Small Business16%
Midsize Enterprise12%
Large Enterprise72%
REVIEWERS
Small Business29%
Midsize Enterprise33%
Large Enterprise38%
Find out what your peers are saying about Citrix Virtual Apps and Desktops vs. Microsoft Remote Desktop Services and other solutions. Updated: March 2021.
475,129 professionals have used our research since 2012.

Citrix Virtual Apps and Desktops is ranked 2nd in Remote Access with 19 reviews while Microsoft Remote Desktop Services is ranked 3rd in Remote Access with 12 reviews. Citrix Virtual Apps and Desktops is rated 8.8, while Microsoft Remote Desktop Services is rated 7.8. The top reviewer of Citrix Virtual Apps and Desktops writes "Allows the end user device flexibility when remotely accessing my organization's resources". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". Citrix Virtual Apps and Desktops is most compared with VMware Horizon View, Amazon Appstream, TeamViewer, Citrix Workspace and Parallels Remote Application Server (RAS), whereas Microsoft Remote Desktop Services is most compared with VMware Horizon View, TeamViewer, VMware Workspace ONE, Parallels Remote Application Server (RAS) and Citrix Workspace. See our Citrix Virtual Apps and Desktops vs. Microsoft Remote Desktop Services report.

See our list of best Remote Access vendors and best Virtual Desktop vendors.

We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.