Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs N-able Take Control comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and N-able Take Control based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions.""The most valuable feature is how secure the solution is.""It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution.""The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use.""The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment.""Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it.""The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with.""The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."

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"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made.""Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."

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Cons
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM.""Pricing and technical support needs improvement.""The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users.""The initial setup is complex.""There is room for improvement because it has a lot of dependency on Active Directory and other things. If they could come up with something similar and native, a complete solution portfolio would help.""It is not easy to set up.""​There have been many issues with stability.""The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."

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"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.""The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."

More N-able Take Control Cons →

Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
  • More N-able Take Control Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Top Answer:Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them.
    Top Answer:It's bundled with N-central, but there's a separate option if you only want Take Control.
    Top Answer:We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.
    Ranking
    3rd
    out of 44 in Remote Access
    Views
    4,837
    Comparisons
    2,982
    Reviews
    23
    Average Words per Review
    592
    Rating
    7.5
    19th
    out of 44 in Remote Access
    Views
    565
    Comparisons
    423
    Reviews
    1
    Average Words per Review
    297
    Rating
    9.0
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    Whether your clients are working from home, in the office, or on the go—they need you. N‑able Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.

    • Connect to devices in eight seconds or less on average.
    • Troubleshoot issues with device information and specs at your fingertips.
    • Configure and customize Take Control for your business using the admin dashboard.
    • Keep data and clients safe with sophisticated encryption and multifactor authentication.
    • Quickly connect to new devices and users using a simple PIN.

    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Bainbridge Technology Solutions, NKIT Systems
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider10%
    Construction Company9%
    Real Estate/Law Firm8%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise17%
    Large Enterprise40%
    Buyer's Guide
    Remote Access
    March 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while N-able Take Control is ranked 19th in Remote Access with 2 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while N-able Take Control is rated 9.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas N-able Take Control is most compared with TeamViewer, Dameware Remote Support and Microsoft Remote Desktop Services.

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