We performed a comparison between Citrix Web App and API Protection and F5 Silverline Managed Services based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"We have good customer support."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"Citrix Web App API Protection allows you to enable a blocking mode"
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"The solution's technical support is good."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"We have a lot of businesses that we put behind this solution, and it has really helped us in terms of monitoring the logs and incidents."
"The most valuable features are the configuration and configuring the process."
"The most valuable feature of F5 Silverline Managed Services is it becomes similar to a distributed architecture."
"The product’s UI is easy to understand."
"It's a good front end for public infrastructure"
"F5 technical support is really good."
"Most vendors fulfill the requirements for standard DDoS protection, but F5 Silverline Managed Services has a better understanding of defending web applications like HTTP and can mitigate more bot activity than any other vendor."
"The most valuable feature is flexibility."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"The reporting is not so good. They don't have an application to connect the logs."
"The solution's pricing is a big concern and should be improved."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"Citrix Web App and API Protection could improve in the area of licensing"
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"The product could be improved on the global load and the integration with the other solution like Cisco and Dell. As a representor of the operation, we prefer to have one platform which can accommodate all type of integration. We are also looking for more improvements in the security policy configuration."
"The navigation is difficult to use."
"F5 Silverline Web Application Firewall, being a new product in the market or comparatively related to a new product, currently supports less number of PoPs. They should introduce more PoPs. The current number of PoPs that they have is around 10 or 12, which is still relatively less as compared to 2,400 plus PoPs that Akamai offers. The user latency or the number of hops a user needs before reaching the actual web application is less in Akamai because it has its internal fabric to route the traffic. They need to spin up more data to increase its traffic handling capability. They can also include the bot detection capability, though it is a pretty advanced functionality. If they could include DataDome like functionality, that is, bot prediction, then F5 Silverline Web Application Firewall will be top-notch in the market."
"I just hope the price can be cheaper."
"There is a lot of room for improvement with their tech support. I am not sure F5 Silverline Managed Services can be classified as having tech support."
"We'd like more AI to be used. Right now, they don't use it enough."
"The price of F5 Silverline Managed Services could be better."
"You need to have Linux knowledge in order to use the shell."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while F5 Silverline Managed Services is ranked 19th in Web Application Firewall (WAF) with 14 reviews. Citrix Web App and API Protection is rated 8.0, while F5 Silverline Managed Services is rated 7.6. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of F5 Silverline Managed Services writes "It is flexible and lets you easily apply policies, but it needs to support more PoPs". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Akamai App and API Protector, whereas F5 Silverline Managed Services is most compared with Cloudflare, Arbor DDoS, AWS WAF, Microsoft Azure Application Gateway and F5 BIG-IP Local Traffic Manager (LTM). See our Citrix Web App and API Protection vs. F5 Silverline Managed Services report.
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