We performed a comparison between Citrix Web App and API Protection and Cloudflare based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Citrix Web App API Protection allows you to enable a blocking mode"
"The work balancing applications are the most valuable feature."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"The solution's technical support is good."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"We have good customer support."
"New and innovative way to protect the client's data."
"What I like best about Cloudflare is that my company can use it to trace and manage applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare also sends you a link to check your equipment and deployment and track it through peering, so it's a valuable tool."
"Cloudflare is a security SaaS provider that provides security and protects us from any application layer attack."
"The solution is very good at mitigating threats."
"It's very user-friendly."
"Easier http to https redirect using page rules"
"The most valuable feature of Cloudflare is the GUI. You are able to control the solution very well through the interface. There is a lot of functionality that is embedded in the service."
"From what I've seen so far, there are no negatives to report as of yet"
"The product could be improved by making it easier to use and easier to implement."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The reporting is not so good. They don't have an application to connect the logs."
"The solution's pricing is a big concern and should be improved."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"Citrix Web App and API Protection could improve in the area of licensing"
"The configuration for its web application firewall is complicated."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"There should be a specific price list for enterprise-level customers."
"The solution could work at being less expensive. It costs a lot to use it."
"We're facing challenges due to an upgrade in the machine learning model. The problem arises from some users abusing the APIs, resulting in an influx of suspicious traffic. Cloudflare's learning model mistakenly identifies this traffic as human. Consequently, it assigns it a higher trust score, akin to legitimate human traffic, causing complications in our architecture. Previously, such traffic would have been categorized as suspicious, enabling us to apply appropriate blocking rules. However, we encounter difficulties distinguishing between genuine and suspicious traffic with the new categorization. Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor."
"For the free and Pro plans, Cloudflare could use a simple bot to provide information to users. This would improve support, especially for less advanced users who utilize the free components."
"It should be easier to collect the logs with companies like Sumo. However, based on my discussions with the salespeople, I understand that's how they make their money. With the enterprise product, they want people doing those kinds of enterprise features to do the logging. They want them to pay a lot of money, and that's where I have an issue with them. That should be a default. You should be able to get the log no matter what. The logging should be universal."
"Technical support is lacking."
"Cloudflare could offer a better view or maybe dashboards of the main resources used in the client."
"I would like Cloudflare to offer a dedicated account manager for large enterprise clients like us."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while Cloudflare is ranked 1st in Distributed Denial of Service (DDOS) Protection with 56 reviews. Citrix Web App and API Protection is rated 8.0, while Cloudflare is rated 8.4. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Cloudflare writes "It's easy to set up because you point the DNS to it, and it's working in under 15 minutes". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb and AWS WAF, whereas Cloudflare is most compared with Akamai, Azure Front Door, Imperva DDoS, Microsoft Azure Application Gateway and AWS Shield. See our Citrix Web App and API Protection vs. Cloudflare report.
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