We performed a comparison between Citrix Web App and API Protection and Radware Bot Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Amazon Web Services (AWS), Microsoft, F5 and others in Web Application Firewall (WAF)."I like the solution's simplicity compared to Citrix's on-prem solutions."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"Citrix Web App API Protection allows you to enable a blocking mode"
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The solution's technical support is good."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"We have good customer support."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"It's very good at categorizing the different types of bots, whether they're malicious or good. Bot is a very generic term. It could be good, it could be bad. Quite a lot of legitimate businesses are using bot-type services to just scrape the internet for information."
"The most valuable feature is the bot management itself and the way it has stopped bots from scraping our site, with its AI mechanism. Its ability to detect and mitigate bots is really good."
"Bot Manager is an excellent tool for analyzing traffic to detect suspicious patterns. It uses artificial intelligence to identify malicious behavior."
"The solution provides a rating of the sophistication of the bot attack."
"Bot Manager's behavioral modeling and intelligence help us distinguish between harmless and malicious bots."
"I like how Bot Manager automatically detects when a suspicious user attempts to download content from your website."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"Citrix Web App and API Protection could improve in the area of licensing"
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"The reporting is not so good. They don't have an application to connect the logs."
"The solution's pricing is a big concern and should be improved."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"The product could be improved by making it easier to use and easier to implement."
"I would like more ability to configure custom rules. Currently, I need to open a ticket with support to request a specific rule that isn't available in the console. In some cases, I don't have visibility into the logs or they are too complicated to analyze."
"It would be good to have more integrations. It's very hard to get data in and out of their portal. It doesn't have any integrations with any of our tools, such as our SIEM tool. It only depends on emails. Having that tied into the warehouse, SIEM, and maybe our on-call tools would be very helpful because it would just give us a holistic picture of everything."
"Radware Bot Manager is a little costly but not too expensive. It's in the middle."
"It would be beneficial to have a link from the WAF to the Bot Manager portal available so we do not have to log in again."
"Bot Manager is doing its job, but I think the behavioral modeling could be improved by adding fingerprinting and automation. Remediation should be automated so that it doesn't require any intervention by the user."
"We're missing links to their modules for installation and configuration. They have most of them available already, but there were situations for mobile applications that, when they released a new version, were not stable. We had to ask them to send a link by email, and that could be made accessible in the portal."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews while Radware Bot Manager is ranked 3rd in Bot Management with 8 reviews. Citrix Web App and API Protection is rated 8.0, while Radware Bot Manager is rated 9.2. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Radware Bot Manager writes "Categorizes different types of bots very well and is very effective at detecting and mitigating bots in real time". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Akamai App and API Protector, whereas Radware Bot Manager is most compared with Fastly, F5 Shape Security, Akamai Bot Manager, AWS WAF and Cloudflare.
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