We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"I can access it from anywhere."
"Citrix Workspace's standout feature is its flexibility."
"The feature that I like is that it is fast."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"It is a very scalable solution."
"Everything is really good and it works well."
"The solution performs well and is easy to use."
"It's simple to set up."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"I like the way it can assess our system."
"It's largely stable."
"The solution offers good value for money."
"The solution is now stable."
"When there are technical issues, sometimes we can't get on the cloud."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted."
"The product's technical support services need improvement."
"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."
"It takes time to load."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"We'd like to see more integration with other vendors."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""
"Remote Desktop Services doesn't scale well."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 25 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 69 reviews. Citrix Workspace is rated 8.6, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX and Nerdio, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.