We performed a comparison between Citrix Workspace and Parallels Remote Application Server (RAS) based on real PeerSpot user reviews.
Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The service dash and Workspace Environment Manager service are good features."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"It is a good product. I don't have any complaints."
"Citrix Workspace can present desktop applications with ease, in an efficient and secure manner. The performance is good, it is a great piece of software."
"The feature that I like is that it is fast."
"The most valuable feature of Citrix Workspace is its security."
"It is stable, easy to scale, and provides secure remote access."
"It provides flexible access to Windows applications from many types of devices."
"Valuable features include the ability to set up security groups for accessing certain apps, and the ability to add apps easily and centrally without touching the servers they’re hosted on."
"We use RAS to publish cloud desktops to our clients. The ability to easily publish resources to a subset of users is what we find most valuable."
"The connection is compressed so we don't need a lot of resources to run it."
"Setup was straightforward. Our particular use case involved an Active Directory forest involving two data centers and three domains. User authentication against Active Directory was the easiest to set up and validate of any application installed in the last three years."
"We can provision the servers without the need for another third-party solution."
"We can publish apps and desktops on Terminal Servers and seamlessly share printers. We also combine Parallels with Deepnet Security to get two-factor authentication."
"It permits us to control the applications that our users are able to get to, in a seamless manner. We're able to distribute applications to users' desktops, just like those applications are on each user's computer, but they're not."
"The product's technical support services need improvement."
"The ITSM adapters need to be enhanced."
"There is room for slight improvement in performance optimization and interface refinement."
"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"The initial setup is very complex."
"The product has some bugs, making it an area of concern where improvements are required."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"We would like the ability to provide a popup message, such as a maintenance notification. That same notification on the Parallels client would be awesome."
"If the solution crashes, then all the customers connected through that agent, lose their session."
"HALB is not stable in our environment. When running two HALBs we have stability problems, so we use an active one and a passive for backup. Also, it would be nice to implement an upgrade of the environment without having to stop the servers. As it is, this must be done during off-hours."
"We use several gateways because access to our secret zone requires two-factor user authentication. It is a lot of hassle differentiating among users with or without two-factor. Of course, we could use two farms, but that would mean more management too."
"Parallels Remote Application Server (RAS) is an expensive solution, and its pricing could be improved."
"The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement."
"We would like to be able to re-label the OTP (One Time Password) popup so our users can easily recognize that they are to put in their DUO code on that line. Most users see OTP and ask what that is."
"The customization of the web interface could possibly use some improvement. Little things, like being able to place a background image instead of just choosing from a palette of colors, would be nice."
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Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 25 reviews while Parallels Remote Application Server (RAS) is ranked 12th in Virtual Desktop Infrastructure (VDI) with 24 reviews. Citrix Workspace is rated 8.6, while Parallels Remote Application Server (RAS) is rated 8.8. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Parallels Remote Application Server (RAS) writes "Provides good scalability and a secure environment". Citrix Workspace is most compared with Microsoft Remote Desktop Services, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), VMware Workspace ONE, VMware Horizon View and Ivanti Environment Manager Policy, whereas Parallels Remote Application Server (RAS) is most compared with Microsoft Remote Desktop Services, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), VMware Workstation, NVIDIA GRID and Parallels Desktop. See our Citrix Workspace vs. Parallels Remote Application Server (RAS) report.
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