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Featured Review
Find out what your peers are saying about Citrix Workspace vs. Microsoft Remote Desktop Services and other solutions. Updated: November 2021.
553,954 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The price and user interface are great.""The feature that I like is that it is fast.""It is a good product. I don't have any complaints.""It is stable, easy to scale, and provides secure remote access.""The ease of access and the confidentiality and security that it provides is what we like best.""The most valuable feature is the seamless application edition with the low-level network bandwidth because we have between 10 and 15 sites in France with a low level of communication needs. We need to deploy our main application, the ERP system, and we needed an efficient solution to provide a solution to the remote sites, with very small links between the data center and the remote site.""The most valuable feature is connectivity. The remote connection is the reason we are using this solution.""The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."

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"We have scaled the solution and find this easy to do.""In terms of the valuable features, I like the profile, the new version is really good.""It's almost an out of the box function once you have installed the other components.""The technical support is good.""The most valuable features are the desktop session and desktop virtualization.""The most valuable features are availability and security.""The most valuable feature is the remote application access.""I like that it works. In most cases, it's predictable. You know what you get."

More Microsoft Remote Desktop Services Pros »

Cons
"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon.""The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system.""When there are technical issues, sometimes we can't get on the cloud.""The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex.""The initial setup is very complex.""They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us.""This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server.""I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."

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"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost.""It could be made simpler from a management perspective.""Lacks a notification feature when internet is down.""My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast.""There could be some improvement in the integration of the solution.""Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image.""Microsoft still has some really bad remote desktop appliance for Mac.""Updates sometimes impact the application and we have system crashes."

More Microsoft Remote Desktop Services Cons »

Pricing and Cost Advice
"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be.""We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."

More Citrix Workspace Pricing and Cost Advice »

"The pricing could always be improved.""The solution is overly expensive.""Although not an expensive product, pricing is always something that can be improved.""It will probably cost about $500 USD to get the resources set up in the cloud.""It's not an expensive solution.""Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing.""The solution has a perpetual license and it is purchased upfront.""It's not an expensive product."

More Microsoft Remote Desktop Services Pricing and Cost Advice »

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Questions from the Community
Top Answer: The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now.
Top Answer: We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal… more »
Top Answer: They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to… more »
Top Answer: Installing Microsoft Desktop Services is straightforward.
Top Answer: The pricing in comparison to similar products is quite good.
Top Answer: Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions.
Ranking
Views
6,252
Comparisons
4,960
Reviews
8
Average Words per Review
431
Rating
8.4
Views
19,505
Comparisons
16,428
Reviews
19
Average Words per Review
342
Rating
7.9
Comparisons
Also Known As
Citrix Workspace Cloud
Remote Desktop Services, MS Remote Desktop Services
Learn More
Citrix
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Overview

Only Citrix offers the most complete and integrated workspace to enable people to securely access their apps, desktops and data from anywhere. With the new Workspace app, you get complete choice of device, cloud and network, while maintaining IT security and control—even over corporate SaaS and web apps. Built on trusted Citrix solutions for Windows app and desktop delivery, device security, secure file sync and sharing, network security, and intelligent analytics, Citrix Workspace offers unmatched experience, choice, and security.

Remote Desktop Services is a server role in Windows Server that provides technologies that enable users to access session-based desktops, virtual machine-based desktops, or applications in the data center from both within a corporate network and from the Internet. Remote Desktop Services enables a rich-fidelity desktop or application experience, and helps to securely connect remote users from managed or unmanaged devices.
Offer
Learn more about Citrix Workspace
Learn more about Microsoft Remote Desktop Services
Sample Customers
Lucas Metropolitan Housing Authority
Bank Alfalah Ltd.
Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider22%
Government6%
Financial Services Firm5%
REVIEWERS
Financial Services Firm19%
Manufacturing Company13%
Healthcare Company13%
University13%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company20%
Government9%
Manufacturing Company5%
Company Size
REVIEWERS
Small Business56%
Midsize Enterprise22%
Large Enterprise22%
REVIEWERS
Small Business32%
Midsize Enterprise29%
Large Enterprise39%
Find out what your peers are saying about Citrix Workspace vs. Microsoft Remote Desktop Services and other solutions. Updated: November 2021.
553,954 professionals have used our research since 2012.

Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 8 reviews while Microsoft Remote Desktop Services is ranked 2nd in Virtual Desktop Infrastructure (VDI) with 19 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Fast set up, easy to install, with responsive support". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "It's predictable but they need to develop better support for remote desktops for alternative platforms". Citrix Workspace is most compared with Citrix Virtual Apps and Desktops, VMware Workspace ONE, VMware Horizon Cloud, VMware Horizon View and VMware App Volumes, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon View, Citrix Virtual Apps and Desktops, Parallels Access and Parallels Remote Application Server (RAS). See our Citrix Workspace vs. Microsoft Remote Desktop Services report.

See our list of best Virtual Desktop Infrastructure (VDI) vendors.

We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.