We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is stable, easy to scale, and provides secure remote access."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"The ease of access and the confidentiality and security that it provides is what we like best."
"The price and user interface are great."
"The most valuable feature is the seamless application edition with the low-level network bandwidth because we have between 10 and 15 sites in France with a low level of communication needs. We need to deploy our main application, the ERP system, and we needed an efficient solution to provide a solution to the remote sites, with very small links between the data center and the remote site."
"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."
"The feature that I like is that it is fast."
"It is a good product. I don't have any complaints."
"VMware Horizon 7 has its proprietary Elastic streaming protocol, which is very good for delivering VDI."
"VMware is a hyper-converged infrastructure model. Therefore, for scaling it you just add more servers to it in the inputs. It's rather straightforward."
"It is stable and easily scalable."
"It is a stable solution. It is wonderful for multi-user environments, and it supports different virtual machines and operating systems. You can go for any kind of virtual machine. It has many features, especially for a call center. You don't have the issue of computers going down from time to time. You just need to copy the virtual machine to deploy it. You also don't need many people to maintain computers. With Horizon 7, you just need one or two people."
"The benefits of this solution are that it is modern and it works perfectly well with the rest of the VMware environments we have. Having this vertical integration is what matters to us as an organization and this solution excels in this area. You deploy it and it works without much hassle."
"We like that VMware is the top competitor in virtualization."
"The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country."
"One of the most interesting features in the enterprise version is the ability to do some support. There is a feature for remote control and debugging, which is something we didn't have before having Horizon 7 and the enterprise version."
"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"When there are technical issues, sometimes we can't get on the cloud."
"The initial setup is very complex."
"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"I would like to see seamless integration with the cloud because right now, the dependency is on the cloud providers."
"I would love to see so they can actually allow the use of Linux, from a hosting environment as well as from a VDI client environment."
"The remote connection, bandwidth usage, and error connection can be improved. Working with the load balancer sites should also be improved. For example, with Horizon, we can use two clients with a one megabit connection, but with Citrix, we can use four or five clients with the same bandwidth through ICA protocol. VMware must improve remote connection, connection stability, and load balancing."
"It is a little bit complex. You need a little bit of experience with ESXi installation and VMware before using this solution. You cannot directly jump to this solution. It also requires training. After you get trained, you can do anything with Horizon 7. In terms of features, it has been sufficient for my needs, but it can always have more features. They can maybe merge the servers. They can give the Horizon 7 server in one package with ESXi."
"The multimedia playback is not very good and they could improve it by increasing the quality."
"There are some issues with RAM in the system."
"The remote application features have some room for improvement."
"The most important feature that is missing is the ability to do some remote support on the client itself. For example, if somebody has a Horizon client installed on his machine, there should be a way to support his local machine as well. That's because most of the problems can't be solved very often due to the computer or the setup that someone is using on his personal machine. Because a Horizon client is already installed on the machine to access the environment, it would be nice if the client itself possessed some sort of remote control tool in it so that if needed, we could support both the virtual setup and the actual setup of the machine. It pretty much does everything well. It is mostly the support aspect that can be improved. You have perfect control over your in-house environment. You have a solution that can pretty much be used anywhere, but you have no control over the machine that's being used to access your environment. Definitely, that's where most of the features are lacking. There should be an option for remote control and maybe some options for conformity."
"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
"Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses."
"There are different editions available at different cost points."
"I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
"It is hard to know for sure. It is definitely in the $20,000 to $30,000 range. It is quite expensive, but you do save money on desktop power, desktop upgrades, etc. You're able to extend the useful life of your previous desktops. Previously, we used to change desktops regularly, and now we just change them when they break."
Only Citrix offers the most complete and integrated workspace to enable people to securely access their apps, desktops and data from anywhere. With the new Workspace app, you get complete choice of device, cloud and network, while maintaining IT security and control—even over corporate SaaS and web apps. Built on trusted Citrix solutions for Windows app and desktop delivery, device security, secure file sync and sharing, network security, and intelligent analytics, Citrix Workspace offers unmatched experience, choice, and security.
Horizon 7 allows IT to deliver virtual or RDSH published desktops and applications through a single platform to end users. These desktop and application services— including RDS hosted apps, packaged apps with VMware ThinApp, SaaS apps, and even virtualized apps from Citrix—can all be accessed from one unified workspace to provide end users with all of the resources they want, at the speed they expect, with the efficiency business demands.
Citrix Workspace is ranked 4th in Virtual Desktop Infrastructure (VDI) with 8 reviews while VMware Horizon 7 is ranked 5th in Virtual Desktop Infrastructure (VDI) with 8 reviews. Citrix Workspace is rated 8.4, while VMware Horizon 7 is rated 8.2. The top reviewer of Citrix Workspace writes "Fast set up, easy to install, with responsive support". On the other hand, the top reviewer of VMware Horizon 7 writes "Makes it simpler and faster to deploy new versions and updates and enables us to provide support with the remote control feature". Citrix Workspace is most compared with Citrix Virtual Apps and Desktops, VMware Workspace ONE, Microsoft Remote Desktop Services, VMware Horizon Cloud and VMware App Volumes, whereas VMware Horizon 7 is most compared with VMware Workspace ONE, VMware Horizon View, Microsoft Remote Desktop Services, VMware Fusion and VMware Horizon Cloud. See our Citrix Workspace vs. VMware Horizon 7 report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
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