We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I like the project management solution. It's really nice."
"Clarizen's strength is reporting. Aside from reporting, I also like the ability to create customized workflow and custom actions. The workflow rules are handy. For example, you can create custom fields and dependent picklists."
"Clarizen Slide Publisher has helped increase transparency and communication with project stakeholders for us."
"Issue linking has enabled teams to trace issues."
"The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
"The most valuable feature is that it is somewhat flexible."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"The most valuable feature is project management."
"The solution is extremely stable."
"The solution offers up great transparency that makes it possible for everyone inside the departmental organization to see what's happening."
"The most valuable features of this solution are workflow and reporting."
"It could be more user-friendly. I think it is too overwhelming, initially, in terms of possibilities and so on."
"I felt like the slide publisher isn't that user-friendly. I think it wasn't that easy to use or to figure out because of formatting constraints, or maybe we need to get better at understanding some of its limitations."
"If I start customizing too many things, Clarizen tends to get really slow in our environment and especially if I'm tunneled in an environment, like if I'm connected to my VPN."
"The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"It's also difficult to migrate through, things don't always tie-up. It's not easy to use."
"Jira has recently updated their UI, but more can be done to make it even better."
"When you first start to use the interface, it is confusing."
"A lot of the user interface could be updated."
"In general, although we use JIRA, we never really learned how to use it properly. The learning curve of the solution is high. It has a lot of power, and yet we don't understand its capabilities."
"We would like to see integration between Tempo and Jira."
"I don't feel that price is an issue."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
"Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
"We are a regional research and education institute. We're using the free license provided for educational institutes."
"One of my customers told me that they were receiving better pricing for a similar tool from Microsoft."
JIRA has multiple deployment options to provide the flexibility your organization needs.
Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.
For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.
Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.
Clarizen is ranked 16th in Project Management Software with 3 reviews while Jira is ranked 1st in Project Management Software with 103 reviews. Clarizen is rated 7.6, while Jira is rated 8.0. The top reviewer of Clarizen writes "Strong reporting and custom workflow features". On the other hand, the top reviewer of Jira writes "Great for collaboration, very stable, and extracting data is straightforward". Clarizen is most compared with Broadcom Clarity PPM, ServiceNow IT Business Management, Planview PPM Pro, Asana and SAP Portfolio and Project Management, whereas Jira is most compared with Microsoft Azure DevOps, Micro Focus ALM Octane, TFS, IBM Rational DOORS and Rally Software.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.