We performed a comparison between Planview AdaptiveWork and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the project management solution. It's really nice."
"Clarizen Slide Publisher has helped increase transparency and communication with project stakeholders for us."
"Clarizen's strength is reporting. Aside from reporting, I also like the ability to create customized workflow and custom actions. The workflow rules are handy. For example, you can create custom fields and dependent picklists."
"The feature that has improved our project planning the most is the ability to create custom workflows, which allows us to automate manual tasks that project managers need to perform. The collaboration feature enhances our team's productivity by allowing individuals to see the impact of their decisions on projects owned and managed by other teams."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The program is stable."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The PPM module is an excellent service."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"It could be more user-friendly. I think it is too overwhelming, initially, in terms of possibilities and so on."
"I felt like the slide publisher isn't that user-friendly. I think it wasn't that easy to use or to figure out because of formatting constraints, or maybe we need to get better at understanding some of its limitations."
"One specific area for improvement could be implementing a development environment to test workflows with live production data."
"If I start customizing too many things, Clarizen tends to get really slow in our environment and especially if I'm tunneled in an environment, like if I'm connected to my VPN."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The cost could be improved. The solution is quite pricey."
"I would like to see some artificial intelligence incorporated into the management functions."
"Dashboard interface is limited functionally and not very user friendly"
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The user interface could be more modern."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
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Planview AdaptiveWork is ranked 21st in Project Management Software with 8 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Planview AdaptiveWork is rated 7.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview AdaptiveWork writes "Has resources management and timesheets but could be more flexible". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview AdaptiveWork is most compared with Planview PPM Pro, Broadcom Clarity , Planview Portfolios, Jira and Smartsheet, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Planview AdaptiveWork vs. ServiceNow Strategic Portfolio Management report.
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