"The product helps mitigate potential threats, especially if its users have signature rules. The product also provides alerts."
"The solution is stable. We've never had any problems with it."
"The NDR is good in their solution and they have NTG for email."
"Its most valuable feature is its ability to identify malicious connected IPs from outside and the attacks that get through to the inside."
"It's a very stable product."
"Darktrace is very useful for us because it has a large number of models for detecting threats."
"The models, triggers, and alerts are customizable."
"The ability to see what we have not seen before is most valuable. It is very interesting to find out the most vulnerable devices in our network."
"A simple, powerful AI solution that just does all the work for you when you turn it on."
"The product's integration capabilities are an area of concern where improvements are required."
"This is quite an expensive product so the pricing is something that can be improved."
"It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper."
"I would like to see a feature where the tool ingests information from an anti-malware product that is present at the endpoint."
"I would like to see more protection in the endpoint. Especially because we have a lot of people using VPNs. If they would improve end point security, it would give more control there."
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"Its documentation is not up to the mark. At times, I have a lot of trouble finding a solution. Even when I posted questions on the community chats, it took a lot of time for me to get answers. That's something that can be improved. Darktrace can focus on creating a more interactive community. If there are more people from Darktrace to focus on community chats, it would be better."
"The interface is too mathematical and it should be simplified."
"This product needs more in terms of prevention. The detection capabilities work well but once a threat has been detected, Darktrace should work to prevent it from doing anything malicious."
Claroty Platform is ranked 2nd in Cyber-Physical Systems Protection with 1 review while Darktrace is ranked 13th in Email Security with 65 reviews. Claroty Platform is rated 8.0, while Darktrace is rated 8.2. The top reviewer of Claroty Platform writes "Provides good visibility of the devices in a user's environment". On the other hand, the top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". Claroty Platform is most compared with Nozomi Networks, Dragos, Tenable OT Security, SCADAfence and Armis, whereas Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics.
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