Clearswift SECURE Email Gateway vs IceWarp comparison

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Executive Summary

We performed a comparison between Clearswift SECURE Email Gateway and IceWarp based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time.""Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected.""The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple.""Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack.""It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased.""The initial setup was easy.""Microsoft Defender for Office 365's most valuable feature is its performance.""At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."

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"Ability to create your own content-filtering policies with relative ease.""A stable solution."

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"IceWarp has multiple applications that are easy to use for many people.""The solution has a very good log-in to the UI when compared to other solutions.""It has great communication capabilities for team chatting and web conferences.""It's scalable and stable.""Its price is the most valuable. It is definitely one of the lowest price solutions.""The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.""The groupware module is the most valuable feature.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

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Cons
"There is room for improvement in terms of reporting.""There's room for improvement regarding the time frame for retrieving emails.""The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year.""Microsoft Defender for Office 365 should be more proactive.""Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment.""Configuration requires going to a lot of places rather than just accessing one tab.""There is room for improvement with the UI.""The visibility for the weaknesses in the system and unauthorized access can be improved."

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"Malware needs improvement.""FTP server and TRUST Manager functionality."

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"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.""Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.""With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""Support should be improved. Most of the time, the queries are not resolved within the SLA.""The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.""Our customers sometimes have problems receiving mail.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

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  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
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    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Clearswift SECURE Email Gateway (SEG) offers cyber-attack protection and outbound data loss prevention for secure email collaboration. With its legacy in the MIMEsweeper for SMTP technology, the Clearswift SEG incorporates the latest in inbound threat protection (Sophos and/or Kaspersky AV), a multi-layer spam defence mechanism, multiple encryption options, deep content inspection control on size and types of attachments and Adaptive Redaction features.

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Volusion County Schools
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Government16%
    Financial Services Firm13%
    Comms Service Provider9%
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise13%
    Large Enterprise61%
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise18%
    Large Enterprise52%
    Buyer's Guide
    Email Security
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Clearswift SECURE Email Gateway is ranked 37th in Email Security while IceWarp is ranked 6th in Email Applications with 15 reviews. Clearswift SECURE Email Gateway is rated 8.6, while IceWarp is rated 8.6. The top reviewer of Clearswift SECURE Email Gateway writes "Facilitates creation of your own content-filtering policies with relative ease". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Clearswift SECURE Email Gateway is most compared with Microsoft Exchange Online Protection (EOP), Mimecast Email Security, Proofpoint Email Protection, Fortinet FortiMail and Cisco Secure Email, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.