We performed a comparison between Clearswift SECURE Email Gateway and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The initial setup was easy."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
"IceWarp has multiple applications that are easy to use for many people."
"The solution has a very good log-in to the UI when compared to other solutions."
"It has great communication capabilities for team chatting and web conferences."
"It's scalable and stable."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The groupware module is the most valuable feature."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"There is room for improvement in terms of reporting."
"There's room for improvement regarding the time frame for retrieving emails."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft Defender for Office 365 should be more proactive."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Configuration requires going to a lot of places rather than just accessing one tab."
"There is room for improvement with the UI."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Our customers sometimes have problems receiving mail."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
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Clearswift SECURE Email Gateway is ranked 37th in Email Security while IceWarp is ranked 6th in Email Applications with 15 reviews. Clearswift SECURE Email Gateway is rated 8.6, while IceWarp is rated 8.6. The top reviewer of Clearswift SECURE Email Gateway writes "Facilitates creation of your own content-filtering policies with relative ease". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Clearswift SECURE Email Gateway is most compared with Microsoft Exchange Online Protection (EOP), Mimecast Email Security, Proofpoint Email Protection, Fortinet FortiMail and Cisco Secure Email, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.
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