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Compare Clearswift SECURE Email Gateway vs. TitanHQ SpamTitan

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Featured Review
Find out what your peers are saying about Cisco, Proofpoint, Fortinet and others in Email Security. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."

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"I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers.""The solution is not hard to manage."

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Cons
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""The reporting functionality needs to be improved.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."

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"The solution is very slow, it crashes and we have difficulties getting emails.""The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"

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Pricing and Cost Advice
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.""In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.""The licensing was all transferred.""Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service.""At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees.""There are additional fees for adding features.""Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."

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"The price of this solution is low. When you do purchase everything is included in the licensing cost.""We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."

More TitanHQ SpamTitan Pricing and Cost Advice »

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Questions from the Community
Top Answer: The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a… more »
Top Answer: We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that… more »
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Top Answer: The solution is not hard to manage.
Top Answer: The price of this solution is low. When you do purchase everything is included in the licensing cost.
Top Answer: The solution is very slow, it crashes and we have difficulties getting emails. In an upcoming release, I would like to… more »
Comparisons
Also Known As
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
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Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

Clearswift SECURE Email Gateway (SEG) offers cyber-attack protection and outbound data loss prevention for secure email collaboration. With its legacy in the MIMEsweeper for SMTP technology, the Clearswift SEG incorporates the latest in inbound threat protection (Sophos and/or Kaspersky AV), a multi-layer spam defence mechanism, multiple encryption options, deep content inspection control on size and types of attachments and Adaptive Redaction features.

SpamTitan blocks spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

Offer
Learn more about Cisco Secure Email
Learn more about Clearswift SECURE Email Gateway
Learn more about TitanHQ SpamTitan
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Volusion County Schools
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Top Industries
REVIEWERS
Energy/Utilities Company19%
Retailer14%
Manufacturing Company10%
Financial Services Firm10%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company23%
Government6%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider16%
Government9%
Financial Services Firm5%
VISITORS READING REVIEWS
Comms Service Provider23%
Computer Software Company22%
Manufacturing Company7%
Government6%
Company Size
REVIEWERS
Small Business34%
Midsize Enterprise24%
Large Enterprise41%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise21%
Large Enterprise71%
No Data Available
No Data Available
Find out what your peers are saying about Cisco, Proofpoint, Fortinet and others in Email Security. Updated: November 2021.
552,695 professionals have used our research since 2012.

Clearswift SECURE Email Gateway is ranked 23rd in Email Security with 1 review while TitanHQ SpamTitan is ranked 22nd in Email Security with 2 reviews. Clearswift SECURE Email Gateway is rated 8.0, while TitanHQ SpamTitan is rated 7.6. The top reviewer of Clearswift SECURE Email Gateway writes "Stable, but malware needs improvement and customer support is poor". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Seamless email categorization, powerful antivirus scan engines, and reliable". Clearswift SECURE Email Gateway is most compared with Microsoft Exchange Online Protection, Proofpoint Email Protection, Mimecast Email Security with Targeted Threat Protection, Symantec Messaging Gateway and Forcepoint Email Security, whereas TitanHQ SpamTitan is most compared with Barracuda Essentials, Microsoft Defender for Office 365, Microsoft Exchange Online Protection, Fortinet FortiMail and Microsoft Defender for Endpoint.

See our list of best Email Security vendors.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.