ClientSuccess vs Natero comparison

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ClientSuccess Logo
28 views|20 comparisons
Natero Logo
54 views|6 comparisons
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20
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Views
54
Comparisons
6
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0
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0
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Overview
ClientSuccess helps customer success teams deliver the source of truth for customer success SaaS subscriptions and revenue. With Real-Time Visibility ClientSuccess helps teams deliver real-time visibility into SaaS subscriptions and revenue like MRR and ARR from one platform. ClientSuccess gives team real-time alerts and insights into who to talk to, when to talk, and why so it can deliver a proactive approach to retain customers. With real-time alerts, trends, and reports around your entire portfolio and customer segments. ClientSuccess places all customer data and insights in one place with all the tools to proactively track, manage, forecast, and book SaaS subscriptions and revenue from one system.

Natero Customer Success Platform provides the following:

  1.  Proactively Manage Customers- Natero's machine learning algorithms and rule-based alerts proactively identify the accounts that need your attention. Reach out to customers at risk of churn before they decide to leave. Know which customers are most likely to upgrade or convert from trial to paying. Natero evaluates hundreds of factors to accurately predict your customers' behavior.
  2. Operationalize Customer Success- Natero's intuitive workflows help you manage customer progress through onboarding, adoption and beyond. Know when key milestones are missed so you can guide your customers back to success. Provide consistent responses using standardized playbooks.
  3. Monitor Customer Health- Easily create and configure customer Health Scores with Natero. Pick your relevant metrics, such as product usage, custom KPIs, NPS, and much more. Weigh the importance of each metric to strike the right balance for your business.
Sample Customers
Instructure, Aria, Ensighten, Lattice, Demo Chimp, Observe Point, Sparkcentral, MX, SocialDental, Findly, Balihoo, Degreed
Rainforest, Geese, Freshdesk, LiftMatrix, WhiteHat Security, Union Metrics, You Visit, Lucid

ClientSuccess is ranked 9th in Customer Success Management while Natero is ranked 8th in Customer Success Management. ClientSuccess is rated 0.0, while Natero is rated 0.0. On the other hand, ClientSuccess is most compared with , whereas Natero is most compared with .

See our list of best Customer Success Management vendors.

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