We performed a comparison between IBM Spectrum Protect and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We optimize our costs of media and storage use, thanks to the Incremental Forever backup. The TDP software provides us many ways to protect our data, so we don't need to use monstrous scripts for doing backups now."
"It helps our customers protect their data, especially with stuff like ransomware, compliance, and regulatory requirements."
"Space efficient data reduction, using progressive incremental forever in combination with deduplication and compression."
"With Spectrum Protect, you can use any type of disk to back-end the repositories. It gave us flexibility to use whatever storage we wanted at our secondary site."
"We do not lose data. That is why we are using this product and have a backup in place."
"The feature that I have found the most valuable is that IBM Spectrum Protect is highly integrated with IBM ESS. In addition, it allows us to back up our virtual servers directly to take VM snapshots. It runs on Linux as well."
"Our performance is better."
"It seems very scalable and robust. It can do what we require it to do."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The solution is simple to use and easy to configure."
"MSP360 Backup's most valuable feature is its backup interface."
"Technical support is very good."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The initial setup is very easy. It's not overly complex."
"General ease of use and performance of the Windows version is the most valuable feature."
"I need two separate solutions for virtual and physical systems. I need IBM Spectrum Protect Plus for virtual systems and Spectrum Protect for physical systems and that's a pain. It would be an improvement if they were combined."
"The Hyper-V and SQL Server backup could be improved. In the 2016 version there was a significant improvement, but I think IBM has a big challenge with these technologies."
"It needs better connectivity with other non-IBM application hardware and non-IBM platforms."
"An area for improvement would be the ease of use - the GUI is not up to the mark compared to other products in the market."
"This product comes up against other products available that are marketed better but the other products that it's in competition with are a single product and this is one of IBM products. If it could be marketed as more for competitors I think that's where it comes short."
"The software is very complicated. You have to do a lot of configurations to build a server, and you would need to backup and restore."
"The administration tools for GI need improvement, as the current assessment suggests shortcomings in the back-end system."
"I would love to see something which allows us to do an auto restart of backup jobs."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The graphics are looking a bit old and should be updated."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews. IBM Spectrum Protect is rated 8.0, while MSP360 Backup is rated 8.0. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Rubrik, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our IBM Spectrum Protect vs. MSP360 Backup report.
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