We performed a comparison between MSP360 Backup and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is simple to use and easy to configure."
"The initial setup is very easy. It's not overly complex."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The most valuable feature of MSP360 Backup is its reliability."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is easy to access and handles things efficiently."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature is the capability to back up our SQL server."
"Backup of SAP/Oracle -- they are more robust than the competition."
"The solution is easy to use."
"The solution allows us to be able to backup and exchange directly, to backup Microsoft exchange."
"Data Protector is very good at automation. From the time of the backup, verification, and copy to tape, it is very good. I don't need to touch it, it will do it by itself."
"Integration with HP storage is a very strong point for Micro Focus Data Protector. It is the best solution for general operations like backup and restore. Zero downtime backup (ZDB) is one very important feature, which is basically the integration with the storage array. It is a very strong feature. We're using storage with snapshots with this integration."
"I like that it supports HPE UNIX servers since many backup solutions do not - this is the main reason why we chose this solution."
"Regarding scalability, it's unlimited with Data Protector. You can link multiple installations and let them work together. They can share backup devices. You have many possibilities with Data Protector. It's very proficient."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution's pricing is very high."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Faster VEAgent Restores"
"The GUI could be updated. The GUI hasn't changed since version 6. It's on version 10 now. The reporting could also be better. Also, while Data Protector is excellent for backing up physical hardware, it needs more features for backing up VM images because many environments use hypervisor."
"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."
"The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements."
"They should design the solution so that it is much easier for deployment and make the UI easy to use."
"It's very expensive compared to Veeam and other similar solutions."
"The product can be developed by including functionalities like DR, CDP, and SureBackup, which are currently unavailable in the solution."
"I do not think that this solution is relevant in the current IT market. They have not upgraded their features and functionalities which makes it difficult for them to remain competitive."
MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews while OpenText Data Protector is ranked 23rd in Backup and Recovery with 99 reviews. MSP360 Backup is rated 8.0, while OpenText Data Protector is rated 7.6. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, HPE StoreOnce and Symantec Data Loss Prevention. See our MSP360 Backup vs. OpenText Data Protector report.
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